Health Care Appointment Scheduler Specialist - Call Center (Day or Night)

Qureos
Ohio, Pennsylvania
Workplace: OnsiteFull timeUSD 30 - 75 hourlyFunction: Administration & Executive AssistanceEducation: high_schoolSkills: ["Communication","Compassion","Organizational skills","Multitasking","Attention to detail"]

Manage high-volume inbound and outbound calls to schedule, reschedule, and cancel patient appointments across multiple clinical specialties. Update patient demographic, insurance, and medical details in electronic record systems, and provide appointment instructions, clinic locations, and documentation requirements. Coordinate with clinical staff and departments to resolve scheduling conflicts with empathy while maintaining data protection and patient confidentiality.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Qureos
Qureos
2 days ago

Health Care Appointment Scheduler Specialist - Call Center (Day or Night)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Manage high-volume inbound and outbound calls to schedule, reschedule, and cancel patient appointments across multiple clinical specialties. Update patient demographic, insurance, and medical details in electronic record systems, and provide appointment instructions, clinic locations, and documentation requirements. Coordinate with clinical staff and departments to resolve scheduling conflicts with empathy while maintaining data protection and patient confidentiality.
Location: Ohio, Pennsylvania
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Professionally handle high-volume inbound and outbound calls to schedule, reschedule, and cancel patient appointments.
  • •Accurately capture and update patient demographic, insurance, and medical information in electronic record systems.
  • •Provide patients with appointment information, including preparation instructions, clinic locations, and required documentation.
  • •Coordinate with clinical staff and other departments to ensure coordinated and efficient patient care.
  • •Maintain data protection and patient confidentiality while addressing patient questions and scheduling conflicts.

Pay and Benefits

Salary: USD 30 - 75 hourly
Perks:Health InsuranceDentalVisionPaid LeaveRetirement

Key Requirements

  • •Previous experience in customer service, call center, or administrative roles, preferably in healthcare.
  • •Exceptional verbal and written communication with a professional, compassionate telephone manner.
  • •Strong organization, multitasking, and attention to detail to ensure accurate scheduling updates.
  • •Proficiency using computer systems and ability to quickly learn new software and scheduling platforms.
  • •A high school diploma (or equivalent) is required.
Experience:Healthcare
Education:High School
Skills:CommunicationCompassionOrganizational skillsMultitaskingAttention to detail

Company Brief

Qureos
Provides an AI-powered hiring and recruitment platform that helps employers source, screen, and match candidates faster. The product is designed to streamline talent acquisition and reduce time spent on repetitive recruiting tasks.
Industry: HR Tech
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: Dubai, United Arab Emirates
Founded: 2019
WebsiteLinkedIn