Operations Leader - Full Time (Charlotte, NC, US, 28203)

Sephora
Charlotte
Workplace: OnsiteFull timeUSD 24 - 27.5 hourlyFunction: Business OperationsExperience: 2+ yearsSkills: ["Leadership","Coaching","Problem-solving","Organizational skills","Communication","Time management","Teamwork"]

Lead day-to-day store operations to drive operational excellence and an exceptional client experience. Oversee inventory management, replenishment, order fulfillment, and ensure operational standards are met while supporting brand presentation through visual merchandising and store maintenance. Coach and develop your team on operational processes, selling behaviors, performance metrics, and Sephora initiatives—while fostering inclusivity, teamwork, and adherence to company policies.

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FursaFursa
Sephora
Sephora
1 week ago

Operations Leader - Full Time (Charlotte, NC, US, 28203)

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Last checked: 2 hours agoStatus: Live

Job Summary

Lead day-to-day store operations to drive operational excellence and an exceptional client experience. Oversee inventory management, replenishment, order fulfillment, and ensure operational standards are met while supporting brand presentation through visual merchandising and store maintenance. Coach and develop your team on operational processes, selling behaviors, performance metrics, and Sephora initiatives—while fostering inclusivity, teamwork, and adherence to company policies.
Location: Charlotte
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Oversee inventory management, replenishment, and order fulfillment while ensuring operational standards are met.
  • •Lead brand presentation through visual merchandising, promotional events, and store maintenance.
  • •Partner with the team to deliver exceptional service and contribute to achieving store goals.
  • •Coach and train team members on operational processes, selling behaviors, performance metrics, and company initiatives.
  • •Promote inclusivity and teamwork while upholding Sephora policies and supporting a safe, enjoyable shopping experience.

Pay and Benefits

Salary: USD 24 - 27.5 hourly
Perks:Health Insurance

Key Requirements

  • •Minimum 2 years of leadership experience in a similar role, preferably in retail operations or hospitality.
  • •Proven ability to lead, coach, and develop teams to achieve goals.
  • •Strong attention to detail with excellent problem-solving and organizational skills.
  • •Effective time management and ability to prioritize in a dynamic environment.
  • •Excellent communication and interpersonal skills; physically able to lift and carry up to 50 pounds as needed.
Experience:2+ yearsRetail operationsHospitality
Skills:LeadershipCoachingProblem-solvingOrganizational skillsCommunicationTime managementTeamwork

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn