Cluster Manager, Sales & Marketing (Kinigi, RW)

Kerzer International
Rwanda
Workplace: OnsiteFull timeFunction: Marketing & GrowthExperience: 2+ yearsSkills: ["Leadership","Motivation","People management","Communication","Innovation","Financial acumen"]

Lead the Sales and Marketing department to achieve colleagues, guest satisfaction, and GOP results across the cluster. Drive market-share growth by developing strategies, managing commercial plans, and optimizing rooms and food & beverage yield. Build and coach a high-performing team, coordinate promotions with F&B, collaborate with Finance on tour operator contracting, and conduct competitor analysis and key account activities while ensuring brand-aligned communications and compliance with government requirements in Rwanda.

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Kerzer International
Kerzer International
21 hours ago

Cluster Manager, Sales & Marketing (Kinigi, RW)

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Job Summary

Lead the Sales and Marketing department to achieve colleagues, guest satisfaction, and GOP results across the cluster. Drive market-share growth by developing strategies, managing commercial plans, and optimizing rooms and food & beverage yield. Build and coach a high-performing team, coordinate promotions with F&B, collaborate with Finance on tour operator contracting, and conduct competitor analysis and key account activities while ensuring brand-aligned communications and compliance with government requirements in Rwanda.
Location: Rwanda
Workplace: Onsite
Employment Type: Full time
Job Function: Marketing & Growth
Seniority: Manager level

Key Responsibilities

  • •Ensure efficient running of the Sales and Marketing department to achieve budgeted colleagues satisfaction, guest satisfaction, and GOP results
  • •Align management style and conduct with One&Only and Kerzner vision, values, standards, and code of conduct
  • •Develop strategies and initiatives to increase resort market share and understand Rwanda business trends for targeting
  • •Monitor and control financial aspects including preparation of the annual commercial plan; drive revenue growth, profitability, and process improvement
  • •Lead commercial activities such as tour operator contracting and visits, key account appointments, marketing meetings, competitor analysis, and brand-aligned communications
Travel: Medium travel

Key Requirements

  • •2 years’ experience in a similar position in an executive committee capacity
  • •Ability to lead, motivate and develop colleagues
  • •Excellent verbal and written communication skills with people management skills
  • •Must be able to speak, read, write, and understand the primary language(s) used in the workplace
  • •Well-versed with technology that helps Sales & Marketing take the next level
Experience:2+ years
Skills:LeadershipMotivationPeople managementCommunicationInnovationFinancial acumen

Company Brief

Kerzer International
Kerzner International develops and manages luxury resorts, hotels and branded leisure destinations worldwide, including Atlantis and One&Only properties, delivering integrated hospitality, entertainment and residential experiences at premier beachfront and destination locations.
Industry: Hotels & Resorts
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Dubai, United Arab Emirates
Founded: 1972
WebsiteLinkedIn