Senior Customer Engineer, Turkey

Cloudflare
Dubai, Istanbul
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Communication","Stakeholder management","Consultative advisory","Presentation","Commercial mindset"]

Own the technical go-to-market journey as a quota-carrying Customer Engineer, guiding enterprise clients from pre-sales validation through onboarding, deployment architecture, and full lifecycle expansion. Partner with Account Executives to deliver technical deep dives, design migration and onboarding blueprints, and drive customer value realization through telemetry, QBRs, and expansion strategy. Leverage AI agents and internal platforms to automate routine workflow while serving as trusted advisor across architecture, security posture, and deployment confidence.

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FursaFursa
Cloudflare
Cloudflare
2 days ago

Senior Customer Engineer, Turkey

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Own the technical go-to-market journey as a quota-carrying Customer Engineer, guiding enterprise clients from pre-sales validation through onboarding, deployment architecture, and full lifecycle expansion. Partner with Account Executives to deliver technical deep dives, design migration and onboarding blueprints, and drive customer value realization through telemetry, QBRs, and expansion strategy. Leverage AI agents and internal platforms to automate routine workflow while serving as trusted advisor across architecture, security posture, and deployment confidence.
Location: Dubai, Istanbul
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Partner with Account Executives on technical deep-dive discovery, requirements capture, and solution validation across Cloudflare architectures.
  • •Create and deliver technical presentations, architectural diagrams, and demonstrations; address objections, compliance questions, and edge-case requirements.
  • •Lead technical onboarding and implementation oversight by designing migration and onboarding blueprints and guiding customer engineering teams.
  • •Operate as a quota-carrying technologist: own discovery, demos, onboarding health, risk, expansion strategy, and run technical QBRs.
  • •Leverage AI agents and internal platforms to automate routine tasks (e.g., RFP/security questionnaires, sandbox provisioning, telemetry monitoring) and reclaim time for strategic advisory.
Travel: High travel

Key Requirements

  • •Fluency in English and Turkish (written and spoken).
  • •Experience in a customer-facing technical role such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or Forward Deployed Engineering.
  • •Ability to white-board, design, and articulate complex enterprise network and security architectures.
  • •Strong consultative and advisory skills to translate technical concepts into business outcomes for engineers and C-level executives.
  • •Commercial mindset with experience aligned to quota/revenue and enterprise sales cycles.
Experience:SaaSEnterpriseCloud-nativeDigital nativesDistributed systems
Education:Bachelor's in Computer Science, Engineering, or a related field
Skills:CommunicationStakeholder managementConsultative advisoryPresentationCommercial mindset
Languages:EnglishTurkish
Tech Stack:DNSCDNZero TrustNetwork SecurityWorkersProof of Concepts (PoCs)WAFBot ManagementFirewallsRate Limiting(M)TLSSASEOSI ModelBGPGRETCP/UDPHTTP(S)SSL/TLSHTTP/2TLS 1.3

Company Brief

Cloudflare
Provides a global network and cloud platform that delivers security, performance, and reliability services for web applications, APIs, and Internet properties, including CDN, DDoS protection, DNS, and zero-trust security solutions.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2009
WebsiteLinkedIn