Remote Dealer Services Specialist II - Miami South

AutoTrader.com
Miami
Workplace: HybridFull timeUSD 22.02 - 33.08 hourlyFunction: Administration & Executive AssistanceExperience: 3+ yearsEducation: high_schoolSkills: ["Communication","Organization","Analytical thinking","Relationship building","Problem-solving","De-escalation","Interpersonal skills"]

Build and nurture dealer relationships across Manheim channels, providing strategic guidance and consultative support to improve sales performance. Coordinate sales process activities using data and vehicle valuation insights, educate clients on marketplace policies and tool usage, and resolve client issues end-to-end. Partner with internal teams to ensure consistent service levels and seamless alignment, while supporting a hybrid schedule with onsite visits and regional dealership coverage.

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FursaFursa
AutoTrader.com
AutoTrader.com
3 days ago

Remote Dealer Services Specialist II - Miami South

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Build and nurture dealer relationships across Manheim channels, providing strategic guidance and consultative support to improve sales performance. Coordinate sales process activities using data and vehicle valuation insights, educate clients on marketplace policies and tool usage, and resolve client issues end-to-end. Partner with internal teams to ensure consistent service levels and seamless alignment, while supporting a hybrid schedule with onsite visits and regional dealership coverage.
Location: Miami
Workplace: Hybrid
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Cultivate strong client relationships through proactive engagement, personalized communication, and tailored solutions.
  • •Partner with internal business units (sales, mobile inspections, dealer services, and trade desk) to align strategies and enhance the client experience.
  • •Serve as a liaison between clients and internal teams, demonstrating ownership to resolve issues start-to-finish.
  • •Consultatively coach dealers using industry/sales trends and vehicle valuation data to improve sales tactics and efficiency.
  • •Coach clients on using tool suites and educate them on marketplace policies to ensure compliance and maximize success.
Travel: Medium travel

Pay and Benefits

Salary: USD 22.02 - 33.08 hourly
Perks:Paid LeavePaid HolidaysHealth InsuranceDentalVision401kParental Leave

Key Requirements

  • •High School Diploma/GED and 3 years’ experience in a related field (or an equivalent combination such as an additional degree/certification or 5 years’ experience).
  • •Strong verbal and written communication skills.
  • •Strong organizational skills with attention to detail.
  • •Strong analytical skills and the ability to build strong business relationships.
  • •Problem solving and de-escalation skills.
Experience:3+ yearsAutomotiveDealershipsWholesaleMarketplace
Education:High School
Skills:CommunicationOrganizationAnalytical thinkingRelationship buildingProblem-solvingDe-escalationInterpersonal skills
Languages:EnglishSpanish

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

AutoTrader.com
Operates a leading online marketplace for buying and selling new and used vehicles, connecting consumers, dealers, and automotive service providers with vehicle listings, pricing tools, reviews, and financing resources.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Atlanta, United States
Founded: 1997
WebsiteLinkedIn