Senior Manager, New Product Introduction Operations

HP
Mexico
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 10+ yearsEducation: bachelorsSkills: ["Leadership","Strategic thinking","Problem solving","Cross-functional coordination","Communication"]

Lead and grow the NPI Operations team to keep HP’s New Product Introduction workflows accurate, predictable, and launch-ready. Own end-to-end operational strategy for NPI setup in Workfront, including governance, templates, routing, permissions, and operational reporting. Resolve complex operational issues across NPI, Marketing, Creative Services, and system owners, and drive continuous improvements to speed, accuracy, and stakeholder alignment.

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FursaFursa
HP
HP
3 days ago

Senior Manager, New Product Introduction Operations

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Last checked: 4 hours agoStatus: Live

Job Summary

Lead and grow the NPI Operations team to keep HP’s New Product Introduction workflows accurate, predictable, and launch-ready. Own end-to-end operational strategy for NPI setup in Workfront, including governance, templates, routing, permissions, and operational reporting. Resolve complex operational issues across NPI, Marketing, Creative Services, and system owners, and drive continuous improvements to speed, accuracy, and stakeholder alignment.
Location: Mexico
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Sr. Manager level

Key Responsibilities

  • •Lead, mentor, and develop a team of NPI Operations PMs, setting roles, expectations, and growth paths while balancing workload and delivery rhythms.
  • •Own the end-to-end operational strategy for NPI setup in Workfront, ensuring workflows scale across product lines and release cycles with precision.
  • •Set and maintain governance for Workfront workflows, templates, routing, metadata, permissions, and SOPs to support consistency and scale.
  • •Lead resolution of complex operational issues across NPI, Marketing, Creative Services, and system owners; anticipate risks and remove blockers.
  • •Manage operational planning and continuous improvement by enhancing templates, routing, reporting, dashboards, and future-state workflow design.
Travel: Medium travel

Key Requirements

  • •Bachelor’s degree in Marketing, Communications, Business, Operations, or a related field, or equivalent experience.
  • •Typically 10+ years of experience in creative operations, marketing operations, production operations, or workflow management.
  • •8–10 years of people management experience preferred.
  • •Experience with Workfront or similar workflow/project management systems strongly preferred.
  • •Experience with DAM platforms, NPI processes, or creative production environments is a plus.
Experience:10+ yearsCreative operationsMarketing operationsProduction operationsWorkflow managementContent operations
Education:Bachelor's
Skills:LeadershipStrategic thinkingProblem solvingCross-functional coordinationCommunication
Tech Stack:WorkfrontDAMMartech

Company Brief

HP
Designs and manufactures personal computers, printers, and related supplies, as well as provides software, services, and solutions for consumers and enterprises worldwide.
Industry: Hardware Devices
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Palo Alto, United States
Founded: 1939
Glassdoor
Glassdoor: 3.8
WebsiteLinkedIn