Financial Center Manager II Frantz Rd

Fifth Third Bancorp
Dublin
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 2+ yearsEducation: bachelorsSkills: ["Leadership","Coaching","Customer relationship management","Consultative selling","Ethical decision-making"]

Lead and coach a team to drive consistent operating rhythms, customer onboarding, and ongoing relationship management for consumer and small business clients. Own the integrated book of business strategy using Financial Needs Assessments to route customers to the best banker for proactive support. Execute consultative sales, develop deposits and fee-based services, and ensure customer experience, staffing, and ethical risk management across daily operations at the financial center.

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Fifth Third Bancorp
Fifth Third Bancorp
6 hours ago

Financial Center Manager II Frantz Rd

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Lead and coach a team to drive consistent operating rhythms, customer onboarding, and ongoing relationship management for consumer and small business clients. Own the integrated book of business strategy using Financial Needs Assessments to route customers to the best banker for proactive support. Execute consultative sales, develop deposits and fee-based services, and ensure customer experience, staffing, and ethical risk management across daily operations at the financial center.
Location: Dublin
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Manager level

Key Responsibilities

  • •Lead and coach a team to drive operating rhythms and execution of customer onboarding and ongoing relationship management.
  • •Deliver an integrated book of business strategy ensuring Financial Needs Assessments and proactive support across channels.
  • •Use the consultative sales process to identify financial needs of current and prospective customers and recommend appropriate solutions.
  • •Source, develop, coach, and lead a team that reinforces core values and business strategies.
  • •Ensure risk accountability and oversee sales and service support, daily operations, and staffing needs to maintain high-quality customer experience.
Travel: Low travel

Key Requirements

  • •College degree or 2+ years of experience in a sales environment.
  • •Previous management experience preferred.
  • •Experience in financial industry and experience managing a P&L is a plus.
  • •Ability to analyze credit and financial information and make sound decisions.
  • •This position requires S.A.F.E. Act registration at the time of employment through NMLS.
Experience:2+ yearsFinancial services
Education:Bachelor's
Skills:LeadershipCoachingCustomer relationship managementConsultative sellingEthical decision-making
Licenses:NMLS (S.A.F.E. Act registration)

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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Glassdoor: 3.7
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