CSR/Teller - 8 Mile Livernois (Detroit MI) - Part Time

Fifth Third Bancorp
Detroit
Workplace: OnsitePart timeFunction: Healthcare (Clinical, Medical, Wellness)Education: high_schoolSkills: ["Customer service","Confidentiality","Risk awareness","Sound judgment","Initiative"]

Provide excellent customer service in all interactions, listening to customers’ needs and guiding them to the right financial solutions. Follow up on questions, handle consumer and business issues professionally, and maintain customer confidentiality. Perform daily office responsibilities including cash handling, balancing records, and staying current on bank policies. During customer outreach, identify needs and refer customers to bankers and business partners for consultative conversations while supporting risk accountability and compliance.

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Fifth Third Bancorp
Fifth Third Bancorp
1 month ago

CSR/Teller - 8 Mile Livernois (Detroit MI) - Part Time

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Provide excellent customer service in all interactions, listening to customers’ needs and guiding them to the right financial solutions. Follow up on questions, handle consumer and business issues professionally, and maintain customer confidentiality. Perform daily office responsibilities including cash handling, balancing records, and staying current on bank policies. During customer outreach, identify needs and refer customers to bankers and business partners for consultative conversations while supporting risk accountability and compliance.
Location: Detroit
Workplace: Onsite
Employment Type: Part time
Job Function: Healthcare (Clinical, Medical, Wellness)
Seniority: Entry level

Key Responsibilities

  • •Deepen customer relationships by listening, asking questions, and guiding customers to meet their financial needs.
  • •Follow up on customer questions and resolve issues, responding promptly to correspondence.
  • •Maintain daily office operations, including cash handling, balancing records, and correcting outages as needed.
  • •Direct more complex customer issues to the Lead Customer Service Representative or other leadership when necessary.
  • •Identify customer needs during interactions and outreach and refer customers to bankers and business partners using tracking tools.

Key Requirements

  • •High school diploma/GED.
  • •Extensive cash-handling experience.
  • •Ability to interact comfortably and confidently with the public.
  • •Knowledge of retail policies and procedures to perform essential duties.
  • •Flexibility in scheduling and sound judgment for problem resolution.
Education:High School
Skills:Customer serviceConfidentialityRisk awarenessSound judgmentInitiative

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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