Governance Operation Project Intern (TikTok Shop - Seller Governance) - 2026 Start (BS/MS)

TikTok
Singapore
Workplace: OnsiteInternshipFunction: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Detail-oriented","Critical thinking","Independent working","Analytical skills","Cross-functional collaboration"]

Support daily monitoring and investigation of seller and product risk cases across SEA markets, including escalations, bad-case reviews, and identifying similar/risky sellers and listings. Help handle urgent, high-visibility issues such as government recalls and PR problems, and assist with operational requests like escalated case reviews, configuration changes, and process troubleshooting. Prepare risk and case trackers for leadership updates and partner with cross-functional teams to align on investigations, follow-ups, and workflows.

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FursaFursa
TikTok
TikTok
1 month ago

Governance Operation Project Intern (TikTok Shop - Seller Governance) - 2026 Start (BS/MS)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Support daily monitoring and investigation of seller and product risk cases across SEA markets, including escalations, bad-case reviews, and identifying similar/risky sellers and listings. Help handle urgent, high-visibility issues such as government recalls and PR problems, and assist with operational requests like escalated case reviews, configuration changes, and process troubleshooting. Prepare risk and case trackers for leadership updates and partner with cross-functional teams to align on investigations, follow-ups, and workflows.
Location: Singapore
Workplace: Onsite
Employment Type: Internship · 3 months
Job Function: Solutions Engineering & Sales Engineering
Seniority: Intern level

Key Responsibilities

  • •Support daily monitoring and investigation of seller and product risk cases across SEA markets, including escalations and bad case reviews.
  • •Assist in handling urgent, high-visibility cases such as government recalls and PR issues, including coordinating timely responses.
  • •Support day-to-day operational requests, including escalated case reviews, configuration changes, and process troubleshooting.
  • •Prepare reports, trackers, and summaries (e.g., case status, risk trends, market comparisons) and help document/refine internal workflows and SOPs.
  • •Coordinate with cross-functional teams (IPR, Risk Control, Compliance, Business) on discussions, follow-ups, and stakeholder alignment.

Key Requirements

  • •Currently pursuing or recently completed a Bachelor’s degree (BS/MS).
  • •Detail-oriented with strong curiosity and critical thinking.
  • •Ability to work independently and follow through on investigative tasks.
  • •Strong analytical skills with proficiency in Excel and/or SQL.
  • •Interest in platform governance, risk, or operational policy (preferred).
Experience:E-commerceTechnologyOnline marketplaces
Education:Bachelor's
Skills:Detail-orientedCritical thinkingIndependent workingAnalytical skillsCross-functional collaboration
Tech Stack:ExcelSQLAI tools

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn