Review Operations Specialist (12 month Fixed Term Contract)

Canva
Sydney
Workplace: HybridContractFunction: Business OperationsSkills: ["Systems thinking","Process improvement","Governance","Clear communication","Cross-functional collaboration"]

Own review operations for your area by designing scalable workflows, improving processes, and building practical frameworks for AI-assisted review. Drive cross-functional projects from problem to delivery with Engineering, Machine Learning, Policy, and more to resolve blockers and keep work moving. Build reviewer training and enablement, strengthen governance and operational standards, and use performance and quality data to power reporting, dashboards, and actionable recommendations.

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FursaFursa
Canva
Canva
2 days ago

Review Operations Specialist (12 month Fixed Term Contract)

✓ Verified Job

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Own review operations for your area by designing scalable workflows, improving processes, and building practical frameworks for AI-assisted review. Drive cross-functional projects from problem to delivery with Engineering, Machine Learning, Policy, and more to resolve blockers and keep work moving. Build reviewer training and enablement, strengthen governance and operational standards, and use performance and quality data to power reporting, dashboards, and actionable recommendations.
Location: Sydney
Workplace: Hybrid
Employment Type: Contract
Job Function: Business Operations
Seniority: Mid level

Key Responsibilities

  • •Own review operations across your area by designing workflows, improving processes, and building scalable frameworks for AI-assisted review.
  • •Drive cross-functional projects from problem to delivery, partnering with Engineering, Machine Learning, Policy, and others to resolve blockers and maintain momentum.
  • •Build reviewer training and enablement, including onboarding, documentation, and support for new AI-assisted review tools and workflows.
  • •Strengthen governance and operational standards through clear documentation, exception management, and risk identification.
  • •Maintain reporting and dashboards, translating performance and quality data into clear recommendations; identify opportunities for AI and automation to reduce manual work.

Pay and Benefits

Equity and Bonus:Equity
Perks:EquityParental LeaveWellness Stipend

Key Requirements

  • •Enjoy turning complex operational problems into clear, practical ways of working.
  • •Be comfortable creating structure in ambiguous environments and independently moving work forward.
  • •Care deeply about quality and understand how operational decisions impact outcomes at scale.
  • •Work confidently with dashboards, performance data, and quality metrics to spot patterns and recommend action.
  • •Have experience in content/creative quality, media, trust and safety, or another quality-focused operational environment.
Experience:ContentCreative qualityMediaTrust and safetyQuality operations
Skills:Systems thinkingProcess improvementGovernanceClear communicationCross-functional collaboration
Languages:English

Company Brief

Canva
Canva is an online visual communications platform that provides drag-and-drop design tools, templates, and media assets for creating presentations, social media graphics, videos, documents and more, serving individuals and large enterprises globally.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Scaleup
Valuation: Decacorn (USD 10B+)
Funding: Series E+
Headquarters: Surry Hills, New South Wales, Australia
Founded: 2012
Glassdoor
Glassdoor: 3.9
WebsiteLinkedInGlassdoor