Mashreq

4 weeks ago

Universal Banker.Egypt- Distribution - Al Horeya Branch.

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Universal Banker at our Egypt distribution branch is responsible for handling teller transactions, delivering exceptional customer service, and driving branch sales through walk-ins while educating customers on digital banking channels. You will manage cash, resolve issues, retain customers, and collaborate with support units to achieve branch KPIs and cross-sell products, contributing to a seamless banking experience for a diverse client base.

Location: Egypt

Workplace: Onsite

Employment Type: Full time

Job Function: Supply Chain & Logistics

Seniority: Entry level

Key Responsibilities

•Handle cash transactions and teller duties at the branch.
•Provide excellent customer service and manage customer expectations during interactions.
•Achieve KPIs for personal banking products and cross-sell other segment products.
•Educate customers on using bank channels and digital technologies.
•Take ownership of customer complaints and resolve issues efficiently.

Key Requirements

•Strong customer service orientation and cash handling experience
•Ability to manage multiple tasks at a branch and resolve issues efficiently
•Excellent communication and interpersonal skills
•Comfort with promoting digital banking channels and new technologies
•Willingness to work in a full-time office-based environment (Arab/EG branch)

Experience:BankingFinance

Skills:Customer serviceCommunicationProblem-solvingCash handlingSales

Languages:English

Company Brief

Mashreq

Mashreq Bank is a UAE-headquartered full-service bank offering retail, corporate, Islamic and digital banking, treasury, and capital markets services across the Middle East and internationally.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Dubai, United Arab Emirates

Founded: 1967

Glassdoor: 3.3

Website LinkedIn Glassdoor

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Mashreq

4 weeks ago

Universal Banker.Egypt- Distribution - Al Horeya Branch.

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Location: Egypt

Workplace: Onsite

Employment Type: Full time

Job Function: Supply Chain & Logistics

Seniority: Entry level

Key Responsibilities

•Handle cash transactions and teller duties at the branch.
•Provide excellent customer service and manage customer expectations during interactions.
•Achieve KPIs for personal banking products and cross-sell other segment products.
•Educate customers on using bank channels and digital technologies.
•Take ownership of customer complaints and resolve issues efficiently.

Key Requirements

•Strong customer service orientation and cash handling experience
•Ability to manage multiple tasks at a branch and resolve issues efficiently
•Excellent communication and interpersonal skills
•Comfort with promoting digital banking channels and new technologies
•Willingness to work in a full-time office-based environment (Arab/EG branch)

Experience:BankingFinance

Skills:Customer serviceCommunicationProblem-solvingCash handlingSales

Languages:English

Company Brief

Mashreq

Mashreq Bank is a UAE-headquartered full-service bank offering retail, corporate, Islamic and digital banking, treasury, and capital markets services across the Middle East and internationally.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Dubai, United Arab Emirates

Founded: 1967

Glassdoor: 3.3

Website LinkedIn Glassdoor