Full Time Branch Ambassador - MacArthur

Discover Financial
Alexandria
Workplace: OnsiteFull timeUSD 43,680 - 43,680 annuallyFunction: Customer Support (Service Desk)Experience: 1+ yearsEducation: high_schoolSkills: ["Hospitality","Communication","Precision","Adaptability","Curiosity"]

Serve as the face of a human-centered branch experience, handling high-volume cash transactions with 100% accuracy and a compliance-first mindset. Educate customers on mobile banking, remote deposit capture, and contactless payments, and listen to their needs to recommend the right digital tools or banking solutions. Maintain a warm, welcoming presence while supporting branch operations and surrounding locations as needed.

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Discover Financial
Discover Financial
1 month ago

Full Time Branch Ambassador - MacArthur

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Last checked: 2 hours agoStatus: Live

Job Summary

Serve as the face of a human-centered branch experience, handling high-volume cash transactions with 100% accuracy and a compliance-first mindset. Educate customers on mobile banking, remote deposit capture, and contactless payments, and listen to their needs to recommend the right digital tools or banking solutions. Maintain a warm, welcoming presence while supporting branch operations and surrounding locations as needed.
Location: Alexandria
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Execute high-volume cash transactions (deposits, withdrawals, negotiable instrument processing) with 100% accuracy while meeting security, audit, BSA/AML, and federal regulatory standards.
  • •Educate clients on using mobile banking, remote deposit capture, and contactless payments.
  • •Listen to customers to identify personal or business goals and connect them with appropriate digital tools or banking solutions.
  • •Greet customers and maintain a welcoming, community-focused presence in a high-volume environment.
  • •Support surrounding branches as needed within a 50-mile radius and adapt to flexible scheduling and training requirements.
Travel: Low travel

Pay and Benefits

Salary: USD 43,680 annually
Perks:Health InsuranceDentalVision401kLife InsuranceDisability InsurancePaid LeaveEducation AssistanceParental Leave

Key Requirements

  • •High School Diploma, GED, or Equivalent Certification.
  • •At least 1 year of Retail, Sales, or Customer Service experience.
  • •At least 6 months of cash handling experience.
  • •Associate’s degree (preferred).
  • •Proficient in G-Suite and strong written and oral communication skills (preferred).
Experience:1+ years
Education:High School
Skills:HospitalityCommunicationPrecisionAdaptabilityCuriosity
Tech Stack:Mobile bankingRemote deposit captureContactless paymentsG-Suite

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn