Senior Manager, IT Vendor Management Office

Procter & Gamble
United States
Workplace: HybridFull timeUSD 110,000 - 165,300 annuallyFunction: Procurement & SourcingExperience: 5+ yearsSkills: ["Collaboration","Negotiation","Conflict resolution","Mediation","Analytical thinking","Communication","Self-starter","Stakeholder management","Stress management","Customer-facing support","Team-oriented mindset"]

Lead end-to-end relationships with high-risk, strategic IT vendors from within P&G’s Corporate IT organization. Serve as the primary point of contact for issue escalation, dispute resolution, and arbitration, translating business requirements into clear expectations. Monitor vendor performance and financials, facilitate alignment across IT leadership, executive teams, and business partners, and drive adoption of Vendor Management Office (VMO) services and best practices.

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FursaFursa
Procter & Gamble
Procter & Gamble
3 days ago

Senior Manager, IT Vendor Management Office

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Last checked: 4 hours agoStatus: Live

Job Summary

Lead end-to-end relationships with high-risk, strategic IT vendors from within P&G’s Corporate IT organization. Serve as the primary point of contact for issue escalation, dispute resolution, and arbitration, translating business requirements into clear expectations. Monitor vendor performance and financials, facilitate alignment across IT leadership, executive teams, and business partners, and drive adoption of Vendor Management Office (VMO) services and best practices.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Procurement & Sourcing
Seniority: Sr. Manager level

Key Responsibilities

  • •Develop, formalize, and lead strategic relationships with high-risk IT vendors.
  • •Communicate business requirements to vendors and ensure vendors fully understand needs.
  • •Monitor vendor performance and financials to ensure objectives are met and track relationship health against defined goals.
  • •Serve as the primary point of contact for issue escalation, dispute resolution, and arbitration between business units and vendors.
  • •Partner with leadership on vendor and resource planning, prioritize business needs, and drive adoption of VMO services and best practices.

Pay and Benefits

Salary: USD 110,000 - 165,300 annually

Key Requirements

  • •5+ years of experience managing complex IT contracts and vendor relationships, particularly with managed service providers.
  • •Proven ability to foster collaborative vendor relationships and create incentive structures that drive desired vendor behaviors.
  • •Expertise in vendor governance to minimize value leakage, maximize innovation, and identify continuous improvement opportunities.
  • •Deep understanding of IT vendor market trends, service delivery models, pricing strategies, and innovation capabilities.
  • •Strong negotiation, conflict resolution, and mediation skills, with excellent verbal and written communication across technical and non-technical audiences.
Experience:5+ yearsIT vendor managementIT contractsManaged service providersVendor governanceService deliveryVendor performance
Skills:CollaborationNegotiationConflict resolutionMediationAnalytical thinkingCommunicationSelf-starterStakeholder managementStress managementCustomer-facing supportTeam-oriented mindset
Tech Stack:Microsoft Office Suite

Company Brief

Procter & Gamble
Procter & Gamble is a global consumer goods company that develops, manufactures, and markets branded household, personal care, and health products across categories like beauty, grooming, health care, fabric & home care, and baby & family care.
Industry: Consumer Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1837
WebsiteLinkedIn