Solutions Consultant

Razorpay
Malaysia
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 2-5 yearsSkills: ["Analytical thinking","Problem-solving","Communication","Presentation","Stakeholder management"]

Own the technical pre-sales and delivery of customized payment solutions for enterprise clients in Malaysia and Singapore. Conduct discovery sessions, scope requirements, and present tailored solution proposals. Lead onboarding and integration with clients’ existing systems, coordinate delivery across technical and product teams, and troubleshoot issues. Continuously evaluate product opportunities and use AI tools to streamline documentation, communication, and proposal development.

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FursaFursa
Razorpay
Razorpay
5 days ago

Solutions Consultant

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Last checked: 6 hours agoStatus: Live

Job Summary

Own the technical pre-sales and delivery of customized payment solutions for enterprise clients in Malaysia and Singapore. Conduct discovery sessions, scope requirements, and present tailored solution proposals. Lead onboarding and integration with clients’ existing systems, coordinate delivery across technical and product teams, and troubleshoot issues. Continuously evaluate product opportunities and use AI tools to streamline documentation, communication, and proposal development.
Location: Malaysia
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Run technical discovery sessions with enterprise clients to understand objectives and technical landscape.
  • •Develop and present tailored solution proposals and ensure technical feasibility of offerings.
  • •Lead technical onboarding and integration of customized payment solutions with clients’ existing systems.
  • •Manage project timelines and act as the primary technical point of contact during solution delivery; coordinate communication across clients, Enterprise Sales, and internal teams.
  • •Troubleshoot technical issues, evaluate product opportunities based on trends and feedback, and propose improvements or new features; use AI tools to streamline documentation and client communication.

Key Requirements

  • •2–5 years of professional experience, including at least 2 years in technical consulting or pre-sales engaging directly with clients.
  • •Strong technical acumen in modern software architectures, including microservices and RESTful APIs.
  • •Understanding of security best practices, regulatory compliance frameworks for financial services (including PCI DSS), and data privacy principles.
  • •Knowledge of the end-to-end payment lifecycle, tokenization, and payment channels (e.g., cards, e-wallets, FPX).
  • •Ability to elicit and document detailed technical requirements and translate them into architectural designs and specifications.
Experience:2-5 yearsFintechPayments
Skills:Analytical thinkingProblem-solvingCommunicationPresentationStakeholder management
Languages:MalayMandarin
Tech Stack:MicroservicesRESTful APIsPCI DSSTokenizationChatGPT

Company Brief

Razorpay
Provides payment processing, banking, lending, and financial infrastructure products for Indian businesses. Razorpay offers payment gateway services, payouts, banking-as-a-service, credit, and developer-focused APIs to help companies accept and manage online payments.
Industry: Fintech Infrastructure
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: Bengaluru, India
Founded: 2014
WebsiteLinkedIn