Representative, Administration Center (Tulsa, OK, US)

American Airlines Group
United States
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceEducation: bachelorsSkills: ["Confidentiality","Organization","Prioritization","Good judgement","Professional communication"]

Support the Workforce Administration Team within Technical Operations by handling reports, daily manning, headcount tracking, and all payroll activities using the Workbrain system. Process overtime, vacation changes, shift swaps, and time-sensitive requests in line with workforce collective bargaining agreements. Provide excellent internal customer service via phone, email, and walk-ins, maintain office supplies and records, and coordinate access requests for systems and equipment.

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FursaFursa
American Airlines Group
American Airlines Group
2 days ago

Representative, Administration Center (Tulsa, OK, US)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Support the Workforce Administration Team within Technical Operations by handling reports, daily manning, headcount tracking, and all payroll activities using the Workbrain system. Process overtime, vacation changes, shift swaps, and time-sensitive requests in line with workforce collective bargaining agreements. Provide excellent internal customer service via phone, email, and walk-ins, maintain office supplies and records, and coordinate access requests for systems and equipment.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Prepare and maintain department reports, including weekly headcount and daily manning.
  • •Handle payroll using Workbrain, including time coding and shift schedules.
  • •Process overtime, field trips, and shift swaps per collective bargaining rules and Workbrain system requirements.
  • •Manage vacation changes and process transactions for computer and system access.
  • •Provide internal customer support (phone, email, walk-in) and manage office supply inventory and filing/sorting of data and correspondence.
Travel: Low travel

Pay and Benefits

Perks:Health InsuranceDentalVision401kPet InsuranceEmployee AssistanceFlexible Spending

Key Requirements

  • •High school diploma or GED equivalent.
  • •Prior administrative experience.
  • •Prior experience with Microsoft Office (Word, Excel, PowerPoint).
  • •Knowledge of the applicable workforce collective bargaining agreements (IAM/TWU).
  • •Ability to maintain confidentiality with team member files, payroll data, and personal information.
Education:Bachelor's
Skills:ConfidentialityOrganizationPrioritizationGood judgementProfessional communication
Tech Stack:Microsoft OfficeWordExcelPowerPointWorkbrainWorkbrain payroll

Company Brief

American Airlines Group
Major U.S. airline providing scheduled passenger and cargo air transportation globally. Operates a large fleet and extensive domestic and international route network, serving millions of customers with diversified travel and loyalty services.
Industry: Airlines
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Fort Worth, United States
Founded: 1926
WebsiteLinkedIn