Rental Coordinator

EquipmentShare
Memphis
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: high_schoolSkills: ["Customer focus","Relationship building","Problem-solving","Communication","Adaptability"]

Coordinate the end-to-end equipment rental experience at our Memphis facility by responding to inbound leads, guiding customers through the rental process, and building relationships with contractors and construction company principals. Maintain customer satisfaction by resolving inquiries and keeping accounts up to date, and develop sales strategies to expand market share and improve customer experience using EquipmentShare’s proprietary T3 technology.

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EquipmentShare
EquipmentShare
1 day ago

Rental Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Coordinate the end-to-end equipment rental experience at our Memphis facility by responding to inbound leads, guiding customers through the rental process, and building relationships with contractors and construction company principals. Maintain customer satisfaction by resolving inquiries and keeping accounts up to date, and develop sales strategies to expand market share and improve customer experience using EquipmentShare’s proprietary T3 technology.
Location: Memphis
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Entry level

Key Responsibilities

  • •Respond to inbound leads and guide customers through the equipment rental process.
  • •Build and maintain customer relationships with contractors and construction company principals to grow the existing customer base.
  • •Educate customers on how EquipmentShare helps save money, make more money, and operate more efficiently.
  • •Promptly respond to and resolve customer inquiries, requests, complaints, and other communications.
  • •Develop sales strategies and techniques to increase market share and improve the customer experience.

Pay and Benefits

Perks:Health InsuranceDentalVisionPaid LeavePaid Holidays401kCompany MatchGym MembershipWellness StipendTool ReimbursementBoot Reimbursement

Key Requirements

  • •High School diploma or equivalent
  • •Strong interpersonal and problem-solving skills to help resolve customer needs
  • •Ability to adapt to a fast-paced, growing company and stay educated on EquipmentShare products and services
  • •Experience building, nurturing, and maintaining customer relationships throughout the rental process
  • •Ability to respond to inbound leads and guide customers through the rental process
Education:High School
Skills:Customer focusRelationship buildingProblem-solvingCommunicationAdaptability
Languages:English
Tech Stack:T3

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn