Store Team Lead, York Outlet (York, GB, YO19 4TA)

Crocs Inc.
United Kingdom
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceSkills: ["Communication","Interpersonal skills","Leadership","Teamwork","Attention to detail"]

Lead daily store operations and drive sales targets while delivering world-class consumer service using Crocs’ C.H.A.R.M. model. Oversee opening and closing procedures, delegate tasks, and ensure store deadlines are met. Support team execution of retail fundamentals including POS system usage, stock replenishment, pricing/markdown processes, promotion of loyalty programs, and asset protection standards. Collaborate with store management to improve KPIs and help teammates grow through coaching and brand ambassador leadership.

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FursaFursa
Crocs Inc.
Crocs Inc.
1 week ago

Store Team Lead, York Outlet (York, GB, YO19 4TA)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Lead daily store operations and drive sales targets while delivering world-class consumer service using Crocs’ C.H.A.R.M. model. Oversee opening and closing procedures, delegate tasks, and ensure store deadlines are met. Support team execution of retail fundamentals including POS system usage, stock replenishment, pricing/markdown processes, promotion of loyalty programs, and asset protection standards. Collaborate with store management to improve KPIs and help teammates grow through coaching and brand ambassador leadership.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Deliver outstanding service to consumers using the C.H.A.R.M. service model.
  • •Oversee opening and closing procedures and educate team members on products and promotions.
  • •Coordinate, delegate, prioritize, and ensure follow-up on daily store activities and deadlines.
  • •Assist across departments, including consumer service, product knowledge and placement, visual presentation, and stock room management.
  • •Support retail operations such as POS system management, stock replenishment, pricing/markdown processes, loyalty promotions, and cleanliness/recovery standards.

Key Requirements

  • •2–3 years of total retail experience, with preference for candidates with prior store leadership experience.
  • •Flexibility to work nights, weekends, holidays, and extended hours, with regular attendance.
  • •A genuine excitement for retail and sales and a passion for creating memorable shopping experiences.
  • •Strong communication and interpersonal skills to build rapport with consumers and team members.
  • •A proactive, detail-oriented approach to completing tasks efficiently.
Experience:Retail
Skills:CommunicationInterpersonal skillsLeadershipTeamworkAttention to detail
Tech Stack:POS

Company Brief

Crocs Inc.
Designs, manufactures, and sells casual footwear and accessories known for its proprietary Croslite™ material. Crocs offers a range of comfortable, lightweight shoes and related products globally through wholesale, retail, and e-commerce channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Broomfield, United States
Founded: 2002
WebsiteLinkedIn