Customer Experience Banker-(Niles, MI)

Serve as a Financial Concierge for walk-in customers, providing exemplary service while retaining and growing consumer and business relationships. Proactively identify customer goals and needs, recommend appropriate deposit and other banking products, and process transactions accurately and efficiently while balancing daily. Use a disciplined sales process, outbound follow-up, and referrals from customers and partners to deepen relationships, and educate customers on consumer deposit products and related services.