Sales Operations Manager

Darktrace
New York
Workplace: RemoteFull timeUSD 140,000 - 155,000 annuallyFunction: Business OperationsSkills: ["Leadership","Problem-solving","Strategic planning","Cross-functional collaboration","Risk management"]

Lead a sales operations team to drive operational excellence and measurable customer outcomes. You’ll manage hiring, performance, and objective setting while working independently with minimal oversight. Use data-driven insights to inform strategies, solve complex problems, and build tools and systems that raise technical and operational standards. Collaborate across functions to improve customer lifecycle execution, satisfaction, and loyalty.

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FursaFursa
Darktrace
Darktrace
4 hours ago

Sales Operations Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Lead a sales operations team to drive operational excellence and measurable customer outcomes. You’ll manage hiring, performance, and objective setting while working independently with minimal oversight. Use data-driven insights to inform strategies, solve complex problems, and build tools and systems that raise technical and operational standards. Collaborate across functions to improve customer lifecycle execution, satisfaction, and loyalty.
Location: New York
Workplace: Remote
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Lead and manage the sales operations team, including hiring decisions, compensation contributions, objective setting, and performance management.
  • •Work independently with minimal oversight to drive team success and align execution with organizational priorities.
  • •Solve immediate and complex operational problems creatively, providing solutions and guidance as needed.
  • •Design, implement, and improve tools and systems using technical proficiency and data-driven insights.
  • •Manage the customer lifecycle to improve satisfaction and loyalty while partnering across multiple functions to deliver strategic plans.

Pay and Benefits

Salary: USD 140,000 - 155,000 annually
Perks:Health InsuranceDentalVisionPaid ParentalPet InsuranceLife InsuranceCommuter Benefits401kEmployee Assistance

Key Requirements

  • •First-level line management experience leading and performance-managing an immediate team.
  • •Expertise in designing and innovating tools and systems while setting technical standards.
  • •Strong ability to leverage data to innovate and drive organizational strategies.
  • •Experience crafting and executing strategic plans aligned with high-level goals.
  • •Expertise in compliance and risk strategies and managing the customer lifecycle for satisfaction and loyalty.
Experience:CybersecurityAISales operations
Skills:LeadershipProblem-solvingStrategic planningCross-functional collaborationRisk management

Company Brief

Darktrace
Develops AI-driven cybersecurity solutions that detect, respond to, and neutralize cyber threats across cloud, email, network, and endpoint environments using machine learning and anomaly detection to protect enterprises globally.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cambridge, United Kingdom
Founded: 2013
WebsiteLinkedIn