IT Support Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Provide first-line technical support for staff at an on-site office, handling requests via phone, email, or in person. Install, configure, and maintain PCs, Macs, networks, printers, and scanners, and troubleshoot hardware and software issues using networking fundamentals. Manage user accounts and access permissions, document resolutions to build a knowledge base, and support new-user onboarding and IT project rollouts.

Location: New York

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Mid level

Key Responsibilities

•Serve as the first point of contact for staff seeking technical assistance via phone, email, or in person.
•Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners.
•Troubleshoot system and network problems by diagnosing and resolving hardware or software faults.
•Manage user accounts, permissions, and access rights in line with company policy.
•Document technical issues and resolutions, assist with onboarding new users, and support IT project implementations.

Key Requirements

•Proven experience as an IT Support Specialist or in a similar technical support role.
•Strong knowledge of computer systems, mobile devices, and other technology products.
•Familiarity with both PC and Mac hardware and software.
•Experience with Active Directory, Office 365, and networking protocols (TCP/IP).
•Excellent problem-solving and communication skills, with a customer-oriented, patient approach.

Education:

Skills:Problem-solvingCommunicationCustomer-orientedPatience

Certifications:CompTIA A+Microsoft Certified Professional

Tech Stack:Active DirectoryOffice 365TCP/IPPCMacPrintersScannersNetworks

Company Brief

Qureos

Website

Loading job details...

Preparing the role view and application actions.

Qureos

6 days ago

IT Support Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: New York

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Mid level

Key Responsibilities

•Serve as the first point of contact for staff seeking technical assistance via phone, email, or in person.
•Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners.
•Troubleshoot system and network problems by diagnosing and resolving hardware or software faults.
•Manage user accounts, permissions, and access rights in line with company policy.
•Document technical issues and resolutions, assist with onboarding new users, and support IT project implementations.

Key Requirements

•Proven experience as an IT Support Specialist or in a similar technical support role.
•Strong knowledge of computer systems, mobile devices, and other technology products.
•Familiarity with both PC and Mac hardware and software.
•Experience with Active Directory, Office 365, and networking protocols (TCP/IP).
•Excellent problem-solving and communication skills, with a customer-oriented, patient approach.

Education:

Skills:Problem-solvingCommunicationCustomer-orientedPatience

Certifications:CompTIA A+Microsoft Certified Professional

Tech Stack:Active DirectoryOffice 365TCP/IPPCMacPrintersScannersNetworks

Company Brief

Qureos

Website