Sales Support Associate III-18

Tapestry
United States
Workplace: OnsitePart timeUSD 15 - 21.75Function: SalesExperience: 1+ yearsSkills: ["Customer service","Communication","Attention to detail","Organizational skills","Multitasking","Fashion trend awareness","Loss prevention awareness","Teamwork","Adaptability"]

Deliver a great in-store customer experience by welcoming clients, operating the POS accurately, and maintaining an organized cash wrap and sales floor. Receive and process shipments, support stockroom cleanliness, replenish inventory, and execute visual merchandising updates. Promote add-on products and gift cards while capturing customer information where permitted. Partner with the store team to respond to customer needs and follow Loss Prevention guidelines.

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FursaFursa
Tapestry
Tapestry
21 hours ago

Sales Support Associate III-18

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live

Job Summary

Deliver a great in-store customer experience by welcoming clients, operating the POS accurately, and maintaining an organized cash wrap and sales floor. Receive and process shipments, support stockroom cleanliness, replenish inventory, and execute visual merchandising updates. Promote add-on products and gift cards while capturing customer information where permitted. Partner with the store team to respond to customer needs and follow Loss Prevention guidelines.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Welcome clients with warmth and professionalism, anticipating needs and providing personalized assistance.
  • •Operate the POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
  • •Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
  • •Manage stock levels, replenish the sales floor, and execute visual merchandising updates.
  • •Suggest add-on products and promote gift cards; respond to customer requests and follow Loss Prevention guidelines.

Pay and Benefits

Salary: USD 15 - 21.75
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ year of previous retail experience (cashier/stock experience, sales), preferably in luxury retail; education and experience may be considered together.
  • •Current knowledge of fashion trends and competitive marketplace conditions.
  • •Knowledge of cash register systems and basic computer skills, including using iPad/laptop and Mobile POS, and understanding price/product release sheets.
  • •Strong attention to detail and organizational skills with the ability to multitask in a fast-paced environment.
  • •Excellent communication and strong English proficiency; ability to lift 25 lbs regularly and up to 50 lbs occasionally.
Experience:1+ yearsRetailLuxury retail
Skills:Customer serviceCommunicationAttention to detailOrganizational skillsMultitaskingFashion trend awarenessLoss prevention awarenessTeamworkAdaptability
Languages:English
Tech Stack:POSCash register systemsIPadLaptopMobile POSInternetWalkie talkie

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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