Chargé(e) de Planification et Coordination F/H

Trane Technologies
France
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: bachelorsSkills: ["Communication","Customer service","Prioritization","Relationship building","Planning"]

Coordinate and plan field interventions for customer requests at the Marseille office. You will manage technician schedules based on workload, priorities, urgencies, capacities, and geographic positioning, update technicians with planned work via the company software, and prepare job sites (parts and external services). You’ll also inform customers on planned intervention timelines, validate and close technician interventions, and verify reports for transfer to billing.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Trane Technologies
Trane Technologies
3 days ago

Chargé(e) de Planification et Coordination F/H

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Coordinate and plan field interventions for customer requests at the Marseille office. You will manage technician schedules based on workload, priorities, urgencies, capacities, and geographic positioning, update technicians with planned work via the company software, and prepare job sites (parts and external services). You’ll also inform customers on planned intervention timelines, validate and close technician interventions, and verify reports for transfer to billing.
Location: France
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Entry level

Key Responsibilities

  • •Handle customer intervention requests proactively or reactively via different channels
  • •Manage technician schedules based on workload, defined priorities, and urgencies with the manager
  • •Plan interventions according to technicians’ capacities, skills, and geographic locations
  • •Update technicians on planned work through comments in the software
  • •Prepare job sites (parts and external services), inform clients on expected timelines, and close/validate interventions with reporting transfer to billing

Key Requirements

  • •Bachelor’s degree level Bac +2/+3
  • •First experience in planning and logistics tracking of interventions
  • •Proficiency with computer tools/software
  • •Comfortable with verbal communication and customer service
  • •Strong relationship-building skills, dynamic, and priority-minded
Experience:LogisticsField service
Education:Bachelor's
Skills:CommunicationCustomer servicePrioritizationRelationship buildingPlanning

Company Brief

Trane Technologies
Designs and manufactures HVAC and climate solutions for commercial, industrial, and residential buildings. Focuses on heating, cooling, ventilation, and building efficiency systems under brands like Trane and Thermo King.
Industry: Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 2013
WebsiteLinkedIn