1 day ago

Product Operations Manager (Child Safety) - Teen Experience (San Jose)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Own end-to-end CSAM product operations for TikTok’s Teen Experience, ensuring timely detection, reporting, and removal across platforms. Monitor key metrics and incident trends to improve workflows and tooling, and develop SOPs and escalation frameworks to increase operational efficiency. Partner with Product, Engineering, Legal, and Trust & Safety to assess risk, support incident response, and maintain compliance with legal and regulatory requirements.

Location: San Jose

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Seniority: Manager level

Key Responsibilities

•Oversee end-to-end CSAM detection and removal operations, ensuring timely and effective handling of cases.
•Monitor key metrics and incident trends to drive data-informed improvements to workflows and tooling.
•Develop and optimize SOPs, escalation frameworks, and automation solutions to enhance operational efficiency.
•Ensure compliance with legal and regulatory requirements, including reporting and audit support.
•Partner cross-functionally with Product, Engineering, Legal, and Trust & Safety teams to assess risks and support incident response.

Key Requirements

•Bachelor’s degree or above.
•3+ years of experience in Trust & Safety, product operations, or content moderation.
•Knowledge of CSAM regulations and industry best practices.
•Strong analytical, communication, and problem-solving skills.
•Ability to manage sensitive and high-impact content professionally.

Experience:Content moderationTrust & SafetySocial media

Education:Bachelor's

Skills:CommunicationProblem-solvingAnalyticsCross-functional collaboration

Tech Stack:Large language modelsMultimodal technologiesAutomation toolsWorkflow management systems

Company Brief

TikTok

Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn

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TikTok

1 day ago

Product Operations Manager (Child Safety) - Teen Experience (San Jose)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Location: San Jose

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Seniority: Manager level

Key Responsibilities

•Oversee end-to-end CSAM detection and removal operations, ensuring timely and effective handling of cases.
•Monitor key metrics and incident trends to drive data-informed improvements to workflows and tooling.
•Develop and optimize SOPs, escalation frameworks, and automation solutions to enhance operational efficiency.
•Ensure compliance with legal and regulatory requirements, including reporting and audit support.
•Partner cross-functionally with Product, Engineering, Legal, and Trust & Safety teams to assess risks and support incident response.

Key Requirements

•Bachelor’s degree or above.
•3+ years of experience in Trust & Safety, product operations, or content moderation.
•Knowledge of CSAM regulations and industry best practices.
•Strong analytical, communication, and problem-solving skills.
•Ability to manage sensitive and high-impact content professionally.

Experience:Content moderationTrust & SafetySocial media

Education:Bachelor's

Skills:CommunicationProblem-solvingAnalyticsCross-functional collaboration

Tech Stack:Large language modelsMultimodal technologiesAutomation toolsWorkflow management systems

Company Brief

TikTok

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn