Customer Experience Banker - Log Cabin, GA

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Sales acumen","Relationship management","Communication","Presentation"]

Serve as a Financial Concierge for walk-in customers, helping retain and grow consumer and business relationships. Proactively identify customers’ financial goals, recommend deposit and other banking products, and resolve issues with exemplary service. Educate customers on consumer deposit products, follow up with new customers, and source referrals through outbound calling and partner referrals. Ensure adherence to operational, security, risk, and regulatory policies while balancing daily transactions accurately.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Huntington Bancshares
Huntington Bancshares
5 hours ago

Customer Experience Banker - Log Cabin, GA

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Serve as a Financial Concierge for walk-in customers, helping retain and grow consumer and business relationships. Proactively identify customers’ financial goals, recommend deposit and other banking products, and resolve issues with exemplary service. Educate customers on consumer deposit products, follow up with new customers, and source referrals through outbound calling and partner referrals. Ensure adherence to operational, security, risk, and regulatory policies while balancing daily transactions accurately.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues effectively.
  • •Educate customers on consumer deposit products.
  • •Proactively identify opportunities to grow customer relationships through a disciplined sales process, new customer follow-up, outbound calling, and referrals.
  • •Educate and refer customers to other bank areas to deepen relationships and build partnerships.
  • •Adhere to operational, security, risk, and regulatory policies while demonstrating sales, customer service, relationship management, banking, communication, and presentation acumen.

Key Requirements

  • •High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role, or a Bachelor's Degree.
  • •Proficiency in understanding and educating customers on consumer deposit products.
  • •Experience in customer service in banking/financial services or goal-driven retail sales (preferred: 1 year+).
  • •Cash handling skills (preferred).
  • •Comfort with technology such as mobile services and online banking services (preferred).
Experience:1+ yearsBankingFinancial servicesRetail sales
Education:High School
Skills:Customer serviceSales acumenRelationship managementCommunicationPresentation
Tech Stack:Mobile servicesOnline banking

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn