Sr IT Analyst

Honeywell
Bengaluru
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceSkills: ["Functional direction","Continuous improvement","Vendor management","Stakeholder management","Problem troubleshooting"]

Own and govern SAP Order Management (OM) support services as the functional SME and liaison between business stakeholders and support partners. Provide direction for Order-to-Cash (O2C) processes including sales order processing, pricing, deliveries/shipping, billing/invoicing, returns, and customer master data. Lead vendor governance for incident/problem/change management, monitor trends and SLAs, and ensure SAP OM aligns with business objectives through continuous improvement and stakeholder alignment.

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FursaFursa
Honeywell
Honeywell
1 month ago

Sr IT Analyst

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Source: Company careers pageValidated by: Fursa AI
Last checked: 28 minutes agoStatus: Live

Job Summary

Own and govern SAP Order Management (OM) support services as the functional SME and liaison between business stakeholders and support partners. Provide direction for Order-to-Cash (O2C) processes including sales order processing, pricing, deliveries/shipping, billing/invoicing, returns, and customer master data. Lead vendor governance for incident/problem/change management, monitor trends and SLAs, and ensure SAP OM aligns with business objectives through continuous improvement and stakeholder alignment.
Location: Bengaluru
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Act as the primary liaison between business stakeholders and support partners for SAP OM.
  • •Provide functional direction and governance for SAP OM support services and ensure alignment with business objectives.
  • •Govern third-party support vendors for incident, problem, and change management; review trends and root causes.
  • •Drive continuous improvement initiatives across Order-to-Cash processes and support testing, release planning, and deployment activities.
  • •Partner with Sales, Customer Service, Supply Chain, Logistics, and Finance; communicate service health, risks, and improvements to leadership.

Key Requirements

  • •6–10 years of experience in SAP Order Management / SAP SD.
  • •Strong understanding of Order-to-Cash (O2C).
  • •Strong understanding of Sales Order Management, including pricing and condition management.
  • •Strong understanding of billing, deliveries & shipping, and returns management.
  • •Experience with integration between logistics and finance.
Experience:SAPOrder-to-Cash (O2C)
Skills:Functional directionContinuous improvementVendor managementStakeholder managementProblem troubleshooting
Tech Stack:SAP OMSAP SDSAP Order ManagementOrder-to-Cash (O2C)

Company Brief

Honeywell
Global diversified technology and manufacturing company providing aerospace systems, building technologies, performance materials, and safety & productivity solutions for industrial, commercial, and consumer markets.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Revenue: USD 25B to 50B
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 1906
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