Head Waitress (QA)

Power International Holding
Qatar
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceExperience: 5+ yearsEducation: high_schoolSkills: ["Leadership","Interpersonal communication","Organizational skills","Problem-solving","Customer service"]

Oversee front-of-house operations to deliver an exceptional guest dining experience. Supervise and schedule waitstaff, assign duties, and ensure service standards are met. Coordinate with kitchen and bar teams for accurate, timely delivery of food and drinks. Handle reservations, seating, guest inquiries, and complaints with tact, while maintaining cleanliness and assisting with cash handling, reporting, and upselling special offers.

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Power International Holding
Power International Holding
2 days ago

Head Waitress (QA)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Oversee front-of-house operations to deliver an exceptional guest dining experience. Supervise and schedule waitstaff, assign duties, and ensure service standards are met. Coordinate with kitchen and bar teams for accurate, timely delivery of food and drinks. Handle reservations, seating, guest inquiries, and complaints with tact, while maintaining cleanliness and assisting with cash handling, reporting, and upselling special offers.
Location: Qatar
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Manager level

Key Responsibilities

  • •Oversee waitstaff performance, assign duties, and ensure service standards are upheld.
  • •Provide exceptional customer service, including greeting guests, managing seating arrangements, and handling inquiries or concerns.
  • •Train new staff on service procedures, menu knowledge, and customer interaction.
  • •Create and manage work schedules, ensuring coverage during peak hours and special events.
  • •Coordinate with kitchen and bar teams, handle customer complaints, maintain cleanliness, manage reservations/seating charts, and complete reports.

Key Requirements

  • •Minimum 5 years working experience, including 3 years relevant experience.
  • •Strong interpersonal and communication skills to handle guest inquiries and complaints professionally.
  • •Leadership and supervisory capability to oversee and motivate waitstaff and delegate tasks effectively.
  • •Excellent organizational skills for reservations and seating coordination during busy service periods.
  • •Knowledge of restaurant menu offerings, ingredients, and special dietary considerations.
Experience:5+ yearsGCC experience
Education:High School in Food and Beverage related course
Skills:LeadershipInterpersonal communicationOrganizational skillsProblem-solvingCustomer service

Company Brief

Power International Holding
Diversified holding company investing across construction, real estate, food & beverage, agriculture, industrial services, and energy sectors, operating regional subsidiaries and managing large infrastructure and development projects in the Middle East.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Doha, Qatar
Website