Spécialiste de support à distance - Services Digitaux / Digital Services Remote Support Specialist

Provide remote support for Trane Digital Services and Connected Mechanical customers using Trane Connect and Command Center. You will enable, map, tune, and monitor equipment analytics, view remote diagnostics, perform remote Digital Inspections, and document follow-up items. The role responds to on-demand calls, checks system operational integrity, and makes small-scale program adjustments. Exceptional written and verbal communication is critical, working closely with the Digital Services Team and customers on-site (5 days).