Marketplace Operations Regional Manager, Americas

Fever Up
Madrid
Workplace: OnsiteFull timeFunction: Business OperationsExperience: 2+ yearsEducation: bachelorsSkills: ["Analytical","Problem-solving","Decision-making","Stakeholder collaboration","Process documentation"]

Analyze and improve digital operational workflows by designing and maintaining automation solutions that use AI-enabled tools. Partner with business stakeholders to gather end-to-end requirements, translate needs into automated workflows, and implement continuous improvements. Own solutions end-to-end, including monitoring performance, troubleshooting issues, supporting change management with training and documentation, and tracking impact such as efficiency, cost savings, and quality improvements.

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FursaFursa
Fever Up
Fever Up
1 month ago

Marketplace Operations Regional Manager, Americas

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Analyze and improve digital operational workflows by designing and maintaining automation solutions that use AI-enabled tools. Partner with business stakeholders to gather end-to-end requirements, translate needs into automated workflows, and implement continuous improvements. Own solutions end-to-end, including monitoring performance, troubleshooting issues, supporting change management with training and documentation, and tracking impact such as efficiency, cost savings, and quality improvements.
Location: Madrid
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Analyze operational workflows to identify inefficiencies, manual effort, and automation opportunities.
  • •Partner with business stakeholders to gather requirements and understand end-to-end processes.
  • •Design, build, test, and maintain automated workflows using automation platforms, scripts, and AI-enabled tools.
  • •Apply AI capabilities (e.g., generative AI, machine learning models, intelligent document processing, chatbots) to improve decision-making and process performance.
  • •Monitor automation performance, troubleshoot issues, implement continuous improvements, and support change management with training and documentation.
Travel: Medium travel

Pay and Benefits

Perks:Health InsuranceGym Membership

Key Requirements

  • •Bachelor’s degree in Engineering, Business, Information Systems, Data Analytics, Computer Science, or a related field.
  • •2+ years of experience in business analysis, workflow optimization, process improvement, automation, or related roles.
  • •Proven experience leading end-to-end automation initiatives from opportunity identification through design, implementation, and optimization.
  • •Experience with automation platforms and tools, including workflow orchestration, RPA, or low-code/no-code solutions.
  • •Demonstrated ability to apply AI-enabled solutions (e.g., generative AI, intelligent automation, machine learning-assisted workflows) to real business problems.
Experience:2+ years
Education:Bachelor's
Skills:AnalyticalProblem-solvingDecision-makingStakeholder collaborationProcess documentation
Languages:SpanishEnglish
Tech Stack:Automation platformsWorkflow orchestrationRobotic Process Automation (RPA)Low-code/no-codeGenerative AIMachine learningIntelligent document processingChatbotsAI-enabled toolsScriptsFlow diagrams

Company Brief

Fever Up
Fever is a global events discovery and ticketing platform that curates and sells experiences, from immersive theatre and pop-ups to concerts and local activities, helping venues and organizers reach audiences worldwide.
Industry: Events & Live Entertainment
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: Madrid, Spain
Founded: 2011
WebsiteLinkedIn