Sales Support Associate III

Tapestry
United States
Workplace: OnsitePart timeUSD 15 - 19.5Function: SalesExperience: 1+ yearsSkills: ["Customer service","Communication","Attention to detail","Organizational skills","Multitasking"]

Provide a welcoming, brand-aligned in-store experience by serving customers at the cash wrap, keeping the sales floor organized, and ensuring accurate point-of-sale operations. Receive and process shipments and transfers, maintain stockroom cleanliness, manage inventory replenishment, and execute visual merchandising updates. Support customer requests with confidence, suggest add-on products and gift cards, and follow Loss Prevention and housekeeping guidelines.

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Tapestry
Tapestry
5 months ago

Sales Support Associate III

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Provide a welcoming, brand-aligned in-store experience by serving customers at the cash wrap, keeping the sales floor organized, and ensuring accurate point-of-sale operations. Receive and process shipments and transfers, maintain stockroom cleanliness, manage inventory replenishment, and execute visual merchandising updates. Support customer requests with confidence, suggest add-on products and gift cards, and follow Loss Prevention and housekeeping guidelines.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Welcome clients warmly and provide personalized assistance while anticipating needs.
  • •Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
  • •Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
  • •Manage stock levels, replenish the sales floor, and execute visual merchandising updates.
  • •Suggest add-on products, promote gift cards, capture customer information where permitted, and follow Loss Prevention/housekeeping guidelines.

Pay and Benefits

Salary: USD 15 - 19.5
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ year of previous retail experience (cashier/stock/sales), preferably in luxury retail service; education plus experience considered.
  • •Knowledge of fashion trends and marketplace competition.
  • •Knowledge of cash register systems and basic computer skills, including iPad/laptop, Mobile POS, and internet; ability to use walkie talkie and read price/product release sheets.
  • •Strong attention to detail and organizational skills.
  • •Strong English language proficiency.
Experience:1+ yearsRetailLuxury retail
Skills:Customer serviceCommunicationAttention to detailOrganizational skillsMultitasking
Languages:English
Tech Stack:POSCash register systemsIPadLaptopMobile POSInternetWalkie talkie

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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