RCM Quality Assurance Specialist

Amperos Health
India
Workplace: RemoteFull timeFunction: QA, Test & Release EngineeringExperience: 4+ yearsSkills: ["Attention to detail","Communication","Problem-solving","Stakeholder management","Data analysis"]

Join Amperos as an RCM QA Specialist to uphold quality across billing associates and AI agents. You will audit claim work, evaluate outputs against truth sources, develop scalable QA checks and dashboards, and translate error patterns into coaching and process improvements to maintain high accuracy and low error rates for US-hours operations.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Amperos Health
Amperos Health
3 months ago

RCM Quality Assurance Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Join Amperos as an RCM QA Specialist to uphold quality across billing associates and AI agents. You will audit claim work, evaluate outputs against truth sources, develop scalable QA checks and dashboards, and translate error patterns into coaching and process improvements to maintain high accuracy and low error rates for US-hours operations.
Location: India
Workplace: Remote
Employment Type: Full time
Job Function: QA, Test & Release Engineering

Key Responsibilities

  • •Audit claim work for action accuracy, claim-issue accuracy, and documentation quality, following our QA process
  • •QA agent outputs across calls, payer portals, and denial workflows, comparing logged results to the source of truth and flagging error patterns and drift
  • •Build and maintain QA scorecards, trackers, and dashboards in Excel or Sheets, and help shape reporting in our BI tools
  • •Design automated or rule-based quality checks that catch recurring errors before they require manual review
  • •Identify the root causes behind error trends and translate them into specific coaching for billing associates and Team Leads

Key Requirements

  • •4+ years in RCM, AR follow-up, or denial management with a demonstrated record of high accuracy and strong production
  • •Advanced Excel or Google Sheets skills (pivot tables, lookups, conditional logic) and genuine comfort working with data
  • •A pattern-finder who looks for root cause, not just pass or fail
  • •Detail-oriented and organized, able to document quality standards clearly
  • •Able to work US hours (9am to 6pm ET)
Experience:4+ yearsHealthcareRCMDenial management
Skills:Attention to detailCommunicationProblem-solvingStakeholder managementData analysis
Tech Stack:ExcelGoogle SheetsPivot tablesLookerTableauMetabaseSQLBI toolsAI

Company Brief

Amperos Health
Builds Amanda, a multi-modal AI biller that automates denial resolution and claims collections for healthcare revenue cycle management, calling payors and navigating payer portals to recover unpaid claims and reduce administrative burden for providers.
Industry: HealthTech
Company Size: Small (11 to 50 employees)
Growth: Early Stage Startup
Funding: Seed
Headquarters: New York City, United States
Founded: 2023
WebsiteLinkedInGlassdoor