Staff UX Researcher, Personalization

Oura
San Francisco, Helsinki
Workplace: HybridFull timeUSD 198,050 - 233,000 annuallyFunction: Research & Scientific (R&D)Experience: 8+ yearsSkills: ["Communication","Stakeholder management","Problem-solving","Independent execution","Storytelling"]

Drive end-to-end UX research for personalized health guidance, exploring how members build (or lose) trust in probabilistic, sensitive, or hard-to-verify recommendations. Design and run rapid experiments (A/B tests, multi-armed variants, staged rollouts) to validate personalization changes and lead research in AI/LLM-powered recommendation experiences. Partner with Software Design, Product, Data Science, and Engineering, embedding research early to shape roadmaps with evidence from the start.

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FursaFursa
Oura
Oura
1 month ago

Staff UX Researcher, Personalization

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Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Drive end-to-end UX research for personalized health guidance, exploring how members build (or lose) trust in probabilistic, sensitive, or hard-to-verify recommendations. Design and run rapid experiments (A/B tests, multi-armed variants, staged rollouts) to validate personalization changes and lead research in AI/LLM-powered recommendation experiences. Partner with Software Design, Product, Data Science, and Engineering, embedding research early to shape roadmaps with evidence from the start.
Location: San Francisco, Helsinki
Workplace: Hybrid
Employment Type: Full time
Job Function: Research & Scientific (R&D)
Seniority: Mid level

Key Responsibilities

  • •Own end-to-end research across generative, evaluative, and strategic studies to understand member experiences with personalized biometric insights and trust in probabilistic recommendations.
  • •Design and run rapid experiments (A/B tests, multi-armed variants, staged rollouts) to validate personalization changes.
  • •Lead research in emerging, ambiguous areas, especially AI- and LLM-powered recommendation experiences.
  • •Study how personalization should adapt across member segments, health contexts, and engagement levels, and identify where personalization becomes presumptuous or invasive.
  • •Define what “trustworthy” means for personalization surfaces (transparency, hedging under uncertainty, and paths for correction or override) and embed research early in planning conversations.

Pay and Benefits

Salary: USD 198,050 - 233,000 annually

Key Requirements

  • •8+ years of professional UX or design research experience, translating behavioral/usage data into qualitative research that changed product roadmaps.
  • •Ability to run qualitative and quantitative research, including comfort with behavioral data analysis and experiment design (A/B testing, statistical significance, sample sizing).
  • •Comfort reading behavioral analytics and data science outputs to identify which observation method explains anomalies and to speak credibly with data science partners.
  • •Experience researching AI-driven or algorithmic features with an eye toward explainability, trust, and appropriate confidence-setting.
  • •Strong storytelling and stakeholder communication skills, influencing product and design decisions without formal authority.
Experience:8+ yearsHealthFitnessWearablesAI-driven products
Skills:CommunicationStakeholder managementProblem-solvingIndependent executionStorytelling
Languages:English
Tech Stack:A/B testingMulti-armed variantsStaged rolloutsStatistical significanceSample sizingBehavioral analyticsBehavioral data analysisAILLMGenerative studiesEvaluative studiesExperiment design

Company Brief

Oura
Designs and sells the Oura Ring, a wearable device that tracks sleep, activity, and physiological signals to provide personalized health, recovery, and readiness insights via a companion app and analytics platform.
Industry: Wearables
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Funding: Series C
Headquarters: Oulu, Finland
Founded: 2013
WebsiteLinkedIn