Inside Sales/Customer Service

GMS
United States
Workplace: OnsiteFull timeUSD 20 - 26.63 hourlyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Self-management","Initiative","Problem-solving","Multitasking","Professional communication"]

Provide product knowledge and take customer orders in an office/sales counter setting for building-materials customers. You’ll build customer relationships, use the company system to enter and complete sales orders, quote prices and credit terms, and prepare order forms/reports. Partner with outside sales reps and sales managers to support strategic approaches, overcome objections, and emphasize product/service features and benefits.

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GMS
GMS
2 days ago

Inside Sales/Customer Service

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 day agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Provide product knowledge and take customer orders in an office/sales counter setting for building-materials customers. You’ll build customer relationships, use the company system to enter and complete sales orders, quote prices and credit terms, and prepare order forms/reports. Partner with outside sales reps and sales managers to support strategic approaches, overcome objections, and emphasize product/service features and benefits.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Provide product knowledge on building materials to assist customers with purchases.
  • •Take orders at the sales counter and over the phone, and enter orders using the company computer system.
  • •Complete sales orders, including tendering cash sales, and prepare sales order forms/reports.
  • •Collaborate with outside sales reps and sales managers to help determine strategic sales approaches.
  • •Overcome customer objections by emphasizing product/service features and benefits, quoting prices and discussing credit terms.

Pay and Benefits

Salary: USD 20 - 26.63 hourly
Perks:401kPaid LeaveHealth InsuranceDentalVisionLife InsuranceLong-term Disability

Key Requirements

  • •High school diploma or GED required; 4-year degree preferred.
  • •Ability to self-manage, show initiative, and be comfortable meeting the public.
  • •Must be a team player with attention to detail and good organizational skills.
  • •Ability to problem-solve and prioritize tasks under deadlines.
  • •Ability to multitask and communicate professionally with coworkers and customers.
Education:High School
Skills:Self-managementInitiativeProblem-solvingMultitaskingProfessional communication
Tech Stack:Computer system

Company Brief

GMS
Distributes specialty building materials, including drywall, ceilings, steel framing, and insulation, to residential and commercial contractors. Operates a broad network of local branches serving construction and renovation markets across North America.
Industry: Wholesale & Distribution
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tucker, United States
Founded: 1971
WebsiteLinkedIn