Sr AI Operations Manager

NBC Universal
United States
Workplace: HybridFull timeUSD 140,000 - 160,000 annuallyFunction: Business OperationsExperience: 12+ yearsEducation: bachelorsSkills: ["Executive communication","Cross-functional collaboration","Technical analysis","Project management","Organizational skills"]

Oversee the implementation of AI capabilities within Global Media Operations, deploying AI-driven technologies to reduce manual touchpoints and support 24x7 operations. Define and prioritize automation opportunities, shape AI strategy and a next-generation content supply chain architecture, and lead end-to-end delivery and rollout (SOPs, training, adoption measurement). Partner with Product, Engineering, and other O&T teams and coordinate with Enterprise AI and external vendors to deliver scalable, secure solutions aligned to governance standards.

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FursaFursa
NBC Universal
NBC Universal
1 day ago

Sr AI Operations Manager

✓ Verified Job

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Oversee the implementation of AI capabilities within Global Media Operations, deploying AI-driven technologies to reduce manual touchpoints and support 24x7 operations. Define and prioritize automation opportunities, shape AI strategy and a next-generation content supply chain architecture, and lead end-to-end delivery and rollout (SOPs, training, adoption measurement). Partner with Product, Engineering, and other O&T teams and coordinate with Enterprise AI and external vendors to deliver scalable, secure solutions aligned to governance standards.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Identify and prioritize AI and automation opportunities within GMO by defining problem statements and quantifying value aligned to the LRP.
  • •Help define GMO’s AI strategy and next-generation content supply chain by building reference architecture and defining agents and sub-agents.
  • •Lead teams to create workflows, skills, and agents within approved platforms.
  • •Lead end-to-end delivery and operational rollout of AI and automation solutions, including SOP development, user training, and adoption measurement.
  • •Partner cross-functionally and with Enterprise AI to deliver integrated, scalable, and secure AI solutions aligned to governance standards.

Pay and Benefits

Salary: USD 140,000 - 160,000 annually
Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

  • •Bachelor’s degree in a media-related field (preferred).
  • •12+ years of experience in media, delivering complex operational or automation projects.
  • •2+ years owning a portfolio of initiatives and prioritizing work by business impact.
  • •Ability to influence product roadmaps and align cross-functional stakeholders.
  • •Strong proficiency in workflow documentation, technical analysis, project management, and product roadmaps.
Experience:12+ yearsMediaTelevisionFilmDigital media distribution
Education:Bachelor's
Skills:Executive communicationCross-functional collaborationTechnical analysisProject managementOrganizational skills
Languages:English
Tech Stack:LucidchartAirtableSmartsheetMicrosoft Office 365

Company Brief

NBC Universal
NBCUniversal is a global media and entertainment company producing and distributing film, television, news, sports and streaming content, and operating theme parks and consumer experiences across a portfolio of well-known brands including NBC, Universal Pictures and Peacock.
Industry: Film & Television
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: New York City, United States
Founded: 2004
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