Renewal Manager - Commercial

Own end-to-end renewal and revenue retention for strategic and enterprise accounts, driving higher renewal rates through segmented cadence, forecasting, and streamlined annual contract renewal processes. Coordinate cross-functional work with Sales, Customer Success, Sales Operations, and Finance to ensure accurate account knowledge and effective communications for renewals and at-risk customers. Lead best-practice execution and support revenue expansion at renewal points while reporting to the Manager of Customer Renewals.