Channel Sales Manager - Germany (m/f/d)

Freshworks
Berlin, Germany
Workplace: HybridFull timeFunction: SalesExperience: 7+ yearsSkills: ["Hunter mentality","Commercial IQ","Relationship building","Cross-functional collaboration","Pipeline discipline"]

Own the full lifecycle of Freshworks’ Systems Integrator (SI) channel growth in Germany—recruiting and onboarding mid-tier SI partners and driving partner-sourced pipeline and revenue. Build SI enablement and joint go-to-market plans, set partners to pipeline and revenue commitments through QBR rhythms, and co-sell with partners on key deals. Use Salesforce to forecast accurately and feed market/competitive intelligence back to channel leadership.

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Freshworks
Freshworks
4 days ago

Channel Sales Manager - Germany (m/f/d)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Own the full lifecycle of Freshworks’ Systems Integrator (SI) channel growth in Germany—recruiting and onboarding mid-tier SI partners and driving partner-sourced pipeline and revenue. Build SI enablement and joint go-to-market plans, set partners to pipeline and revenue commitments through QBR rhythms, and co-sell with partners on key deals. Use Salesforce to forecast accurately and feed market/competitive intelligence back to channel leadership.
Location: Berlin, Germany
Workplace: Hybrid
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Identify, target, and sign mid-tier SI partners aligned to Freshworks’ DE ITSM and CX growth priorities.
  • •Run end-to-end SI recruitment, onboarding, and enablement to bring new partners to first-deal-ready status quickly.
  • •Build joint go-to-market plans and drive co-sell motions with SI partners alongside Freshworks field teams.
  • •Own partner-sourced and partner-influenced pipeline, set joint pipeline/revenue targets, and progress opportunities via QBR rhythms.
  • •Track and report SI pipeline health and revenue contribution in Salesforce, while feeding market and competitive intelligence back to channel leadership.

Key Requirements

  • •7+ years’ experience in channel, alliances, or partner management within a SaaS or enterprise software environment.
  • •Proven track record recruiting and activating SI partners, including moving them to first-deal readiness.
  • •Strong understanding of how mid-tier SIs operate (practice structures, P&L dynamics, delivery models, and investment decisions).
  • •Experience in or adjacent to ITSM, EX, or CX categories, with familiarity with the ServiceNow ecosystem as an advantage.
  • •Native-level fluency in German, plus comfort managing joint business plans and pipeline in Salesforce (or equivalent CRM).
Experience:7+ yearsSaaSEnterprise softwareITSMEXCX
Skills:Hunter mentalityCommercial IQRelationship buildingCross-functional collaborationPipeline discipline
Languages:German
Tech Stack:SalesforceServiceNow

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Freshworks
Provides cloud-based customer engagement, CRM and ITSM software (Freshdesk, Freshservice, Freshsales) that helps businesses manage customer and employee experiences through SaaS products and AI-driven tools.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 500M to 1B
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Mateo, United States
Founded: 2010
Glassdoor
Glassdoor: 3.5
WebsiteLinkedInGlassdoor