Teller II

Home BancShares
Naples
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Experience: 1-2 yearsEducation: high_schoolSkills: ["Communication","Customer service","Critical thinking","Attention to detail","Professionalism"]

Conduct teller transactions with speed, accuracy, and professionalism while safeguarding bank assets. Balance and maintain teller stations, process deposits, withdrawals, transfers, loan payments, and negotiable items, and record sales of monetary instruments. Support scanning and check-cashing decisions with appropriate judgment, follow BSA/AML and bank policies, and cross-sell bank products and services while maintaining a customer-friendly attitude.

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Home BancShares
Home BancShares
1 month ago

Teller II

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Conduct teller transactions with speed, accuracy, and professionalism while safeguarding bank assets. Balance and maintain teller stations, process deposits, withdrawals, transfers, loan payments, and negotiable items, and record sales of monetary instruments. Support scanning and check-cashing decisions with appropriate judgment, follow BSA/AML and bank policies, and cross-sell bank products and services while maintaining a customer-friendly attitude.
Location: Naples
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Receive, pay out, and process cash and negotiable items, including loan payments, deposits, withdrawals, and transfers.
  • •Set up, close, and balance the teller station, including vault/ATM/night drop/coin machine support as assigned.
  • •Record sales of monetary instruments and maintain a neat, well-stocked teller area.
  • •Cross-sell bank products and services and open basic new consumer accounts via cross-training.
  • •Follow BSA/AML and compliance training requirements, adhere to policies and limits for customer account protection and bank safety.

Key Requirements

  • •High school diploma or GED, plus 12 to 18 months related experience and/or training.
  • •Effectively communicate with customers, clients, and the general public in person-to-person and small group settings.
  • •Perform basic math (add, subtract, multiply, divide) and handle money and measurements.
  • •Use common sense to carry out simple multi-step instructions with limited variables.
  • •Maintain a positive, friendly, professional attitude and appearance.
Experience:1-2 years
Education:High School
Skills:CommunicationCustomer serviceCritical thinkingAttention to detailProfessionalism
Tech Stack:10-KeySpreadsheetWord ProcessingTyping

Company Brief

Home BancShares
Bank holding company that operates Centennial Bank and provides commercial and consumer banking services, including lending, deposits, treasury management, and online banking. Serves individuals, businesses, and public entities across the southern United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Conway, United States
Founded: 1998
WebsiteLinkedIn