Platform Operations Engineer II - Active Security Clearance Required

Akamai Technologies
Cambridge
Workplace: OnsiteFull timeUSD 77,500 - 139,500 annuallyFunction: Administration & Executive AssistanceExperience: 5+ yearsEducation: bachelorsSkills: ["Communication","Attention to detail","Dependability","Independent work","Sound judgment"]

Provide 24x7 operational support for Akamai Defense platforms by monitoring, troubleshooting, and resolving alert-driven issues across servers and network infrastructure. Collaborate with engineers, system architects, vendors, and customers to isolate problems, update and patch system components, and improve platform stability. Maintain clear documentation in a trouble-ticketing workflow and develop procedures/tools. Requires UNIX administration experience, SQL/querying, key network protocol knowledge, and an active Secret clearance.

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Akamai Technologies
Akamai Technologies
2 days ago

Platform Operations Engineer II - Active Security Clearance Required

✓ Verified Job

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Provide 24x7 operational support for Akamai Defense platforms by monitoring, troubleshooting, and resolving alert-driven issues across servers and network infrastructure. Collaborate with engineers, system architects, vendors, and customers to isolate problems, update and patch system components, and improve platform stability. Maintain clear documentation in a trouble-ticketing workflow and develop procedures/tools. Requires UNIX administration experience, SQL/querying, key network protocol knowledge, and an active Secret clearance.
Location: Cambridge
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Monitor and troubleshoot emerging platform problems using an alert-driven workflow, including emails and phone calls.
  • •Collaborate with engineers, system architects, infrastructure vendors, and customers to isolate issues and drive resolution.
  • •Update and patch system software components and configurations.
  • •Document work performed in a trouble-ticketing system for communication, review, and learning.
  • •Develop and maintain operational documentation, procedures, and tools.

Pay and Benefits

Salary: USD 77,500 - 139,500 annually
Perks:Health Insurance401kPaid LeaveParental Leave

Key Requirements

  • •5 years of experience and a Bachelor's degree (or equivalent work experience).
  • •Experience administering UNIX-based operating systems.
  • •Experience with fault detection, troubleshooting, trouble ticketing, escalation, and operational processes.
  • •Ability to write and understand SQL queries and familiarity with TCP/IP, DNS, NTP, and HTTP.
  • •Active Secret security clearance; excellent communication and attention to detail while working independently to resolve issues.
Experience:5+ yearsDistributed computingPublic sectorPlatform operations
Education:Bachelor's
Skills:CommunicationAttention to detailDependabilityIndependent workSound judgment
Languages:English
Tech Stack:UNIXSQLTCP/IPDNSNTPHTTPTrouble ticketingAlert-driven workflowEmailsPhone calls

Eligibility

Security Clearance:Secret

Company Brief

Akamai Technologies
Provides a global content delivery network (CDN) and cloud services to improve web and application performance, security, and delivery for enterprises, media companies, and cloud providers.
Industry: Cloud Computing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cambridge, United States
Founded: 1998
WebsiteLinkedIn