TTEC Digital

4 months ago

Senior Developer - Genesys Cloud CX

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Senior Developer specializing in Genesys Cloud CX (PureCloud) and related Contact Center solutions. You will function as a core member of the Development team across Design, Build, Deploy and Support, developing web and Windows services, APIs, and integrations with CRM systems, databases, and third-party platforms, while mentoring CCaaS developers and contributing to client-facing deployments.

Location: Hyderabad

Workplace: Onsite

Employment Type: Full time

Job Function: Software Engineering

Key Responsibilities

•Translate business and technical requirements into scalable application solutions
•Design and develop integrations between Genesys Cloud and backend CRM/database systems
•Develop and maintain core PureCloud handlers and integrations
•Deploy and implement applications in client environments
•Provide technical mentoring to CCaaS developers and QA analysts

Key Requirements

•3+ years of software development experience (5+ years preferred for senior level)
•Strong experience with .NET Framework
•Proven hands-on experience with Genesys Cloud (PureCloud) development platform
•Experience integrating CRM systems, databases, and third-party APIs
•XML, SOAP, REST, TCP/IP, JavaScript, JSON, HTML experience

Experience:3+ yearsContact centerCloudGenesys

Education:Bachelor's

Skills:LeadershipCommunicationMentoringProblem-solvingOwnership

Languages:English

Tech Stack:Genesys Cloud CXGenesys EngageXMLSOAPRESTJavaScriptJSONHTML.NETSQL

Company Brief

TTEC Digital

Provides digital customer experience consulting, technology and managed services, delivering CX platforms, automation, analytics, and design to help enterprises transform customer engagement across channels.

Industry: Consulting

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Englewood, United States

Website LinkedIn

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TTEC Digital

4 months ago

Senior Developer - Genesys Cloud CX

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Location: Hyderabad

Workplace: Onsite

Employment Type: Full time

Job Function: Software Engineering

Key Responsibilities

•Translate business and technical requirements into scalable application solutions
•Design and develop integrations between Genesys Cloud and backend CRM/database systems
•Develop and maintain core PureCloud handlers and integrations
•Deploy and implement applications in client environments
•Provide technical mentoring to CCaaS developers and QA analysts

Key Requirements

•3+ years of software development experience (5+ years preferred for senior level)
•Strong experience with .NET Framework
•Proven hands-on experience with Genesys Cloud (PureCloud) development platform
•Experience integrating CRM systems, databases, and third-party APIs
•XML, SOAP, REST, TCP/IP, JavaScript, JSON, HTML experience

Experience:3+ yearsContact centerCloudGenesys

Education:Bachelor's

Skills:LeadershipCommunicationMentoringProblem-solvingOwnership

Languages:English

Tech Stack:Genesys Cloud CXGenesys EngageXMLSOAPRESTJavaScriptJSONHTML.NETSQL

Company Brief

TTEC Digital

Industry: Consulting

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Englewood, United States

Website LinkedIn