Trainer EMEA

360Learning
Berlin
Workplace: RemoteFull timeFunction: Education & TrainingSkills: ["Listening","Teaching","Clear communication","Writing","Proactivity"]

Own the “One-to-Many” training offer (Engagement Academy and Stadium webinars) and help clients turn 360Learning into a scalable collaborative learning ecosystem. Master the platform and methodology, host webinars, analyze academy completion and satisfaction, and collaborate with Customer Success and Product to align training with real adoption friction points. Improve the strategy over time, build internal toolkits and Confluence processes, and onboard/mentor new Trainers across EMEA.

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FursaFursa
360Learning
360Learning
2 days ago

Trainer EMEA

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Own the “One-to-Many” training offer (Engagement Academy and Stadium webinars) and help clients turn 360Learning into a scalable collaborative learning ecosystem. Master the platform and methodology, host webinars, analyze academy completion and satisfaction, and collaborate with Customer Success and Product to align training with real adoption friction points. Improve the strategy over time, build internal toolkits and Confluence processes, and onboard/mentor new Trainers across EMEA.
Location: Berlin
Workplace: Remote
Employment Type: Full time
Job Function: Education & Training
Seniority: Mid level

Key Responsibilities

  • •Own the “One-to-Many” offer (Engagement Academy & Stadium webinars) from clients’ first day of implementation.
  • •Master the platform’s core user experience and the Collaborative Learning methodology, including getting certified on the methodology.
  • •Host Stadium webinars and shadow existing Academy workflows to improve webinar delivery and platform engagement.
  • •Analyze Academy completion rates and Stadium satisfaction scores to iterate on the training catalog.
  • •Lead projects to improve One-to-Many strategy (e.g., new webinar formats, gamification, or localized content) and maintain internal processes in Confluence.

Pay and Benefits

Perks:Remote WorkParental LeaveEquity

Key Requirements

  • •3+ years of successful experience as a Trainer OR successful client-facing experience in Customer Success/Care.
  • •Recognized listening and teaching skills.
  • •Clear and concise communication in writing and orally.
  • •Proactive and results-oriented approach.
  • •Excellent writing skills in German, English, and French (spelling and grammar).
Experience:Learning industryCustomer success
Skills:ListeningTeachingClear communicationWritingProactivity
Languages:GermanEnglishFrench
Tech Stack:ConfluenceLMS

Company Brief

360Learning
Provides a collaborative learning platform for companies to create, share, and manage employee training programs. It combines authoring, social learning, and analytics tools to help organizations upskill teams at scale.
Industry: Corporate Training
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: Paris, France
Founded: 2013
WebsiteLinkedIn