Global Partnerships Operations Lead

Canva
San Francisco
Workplace: HybridFull timeUSD 204,000 - 313,000 annuallyFunction: Business OperationsSkills: ["Strategic thinking","Operational rigor","Cross-functional collaboration","Coaching","Leadership"]

Own the end-to-end operations platform and commercial processes for Canva’s multi-channel partnerships ecosystem. Lead deal registration and order processing workflows, partner agreements and contract operations, and partner enablement infrastructure. Build forecasting, reporting, and insights for pipeline, partner performance, and revenue attribution, partnering with Sales, Ops, Finance, and Legal to keep motions frictionless as the program scales.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Canva
Canva
2 months ago

Global Partnerships Operations Lead

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Own the end-to-end operations platform and commercial processes for Canva’s multi-channel partnerships ecosystem. Lead deal registration and order processing workflows, partner agreements and contract operations, and partner enablement infrastructure. Build forecasting, reporting, and insights for pipeline, partner performance, and revenue attribution, partnering with Sales, Ops, Finance, and Legal to keep motions frictionless as the program scales.
Location: San Francisco
Workplace: Hybrid
Employment Type: Full time · Permanent
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Own the Partner Relationship Management platform (Allbound) end-to-end, including architecture, integrations, and continuous improvement.
  • •Manage deal registration and order processing, setting expectations for quality, speed, and accuracy, and scaling processes for throughput.
  • •Design and run commercial processes including solutions engagement workflows, partner referral payments, and margin/MDF management.
  • •Own partner agreements and contract operations from execution through amendments and renewals in partnership with Legal and Finance.
  • •Build partnerships forecasting and reporting/insights for pipeline, partner performance, revenue attribution, and program health.

Pay and Benefits

Salary: USD 204,000 - 313,000 annually
Equity and Bonus:Equity
Perks:EquityHealth Insurance401kParental Leave

Key Requirements

  • •Have built or owned the operations layer for a multi-channel partner program at a SaaS company, including fixing deal registration flows.
  • •Be fluent in partner technology, including PRM platforms and ecosystem tooling such as Crossbeam, plus CRM integrations.
  • •Comfortably handle payment reconciliation and present data-driven program health to senior leadership.
  • •Balance operational rigor with strategic thinking to standardize now and scale later.
  • •Have managed or mentored a team, including distributed teams, with clear expectations and coaching across time zones.
Experience:SaaSPartner programs
Skills:Strategic thinkingOperational rigorCross-functional collaborationCoachingLeadership
Languages:English
Tech Stack:AllboundPRMCrossbeamCRM integrations

Company Brief

Canva
Canva is an online visual communications platform that provides drag-and-drop design tools, templates, and media assets for creating presentations, social media graphics, videos, documents and more, serving individuals and large enterprises globally.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Scaleup
Valuation: Decacorn (USD 10B+)
Funding: Series E+
Headquarters: Surry Hills, New South Wales, Australia
Founded: 2012
Glassdoor
Glassdoor: 3.9
WebsiteLinkedInGlassdoor