Implementation Support (Hermosillo, SON, MX, 83270)

HSBC
Mexico
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Customer orientation","Communication","Teamwork","Problem-solving","Adaptability"]

Support the implementation of new payroll programs acquired through payroll sales, and oversee the activities of assigned POCs nationwide. Conduct audits for each POC to improve customer service levels and help ensure payroll documentation is properly integrated. The role reports to the Implementation Subdirector and requires strong knowledge of payroll products, internal banking systems (HOGAN), and practical Excel/Office data handling, with willingness to travel.

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FursaFursa
HSBC
HSBC
18 hours ago

Implementation Support (Hermosillo, SON, MX, 83270)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Support the implementation of new payroll programs acquired through payroll sales, and oversee the activities of assigned POCs nationwide. Conduct audits for each POC to improve customer service levels and help ensure payroll documentation is properly integrated. The role reports to the Implementation Subdirector and requires strong knowledge of payroll products, internal banking systems (HOGAN), and practical Excel/Office data handling, with willingness to travel.
Location: Mexico
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Provide support during the implementation process for new payrolls acquired through payroll sales.
  • •Supervise the activities performed by each POC at a national level.
  • •Perform required audits for each POC to increase customer service levels.
  • •Ensure integration of payroll file documentation.
  • •Report to the Implementation Subdirector.

Pay and Benefits

Perks:Life InsuranceHealth InsurancePaid Leave

Key Requirements

  • •Degree in Economics/Administration or Finance (in progress or completed) or completed high school.
  • •Knowledge of the bank’s systems (HOGAN) and HBMX goals.
  • •Ability to manage databases in Excel and Microsoft Office.
  • •Knowledge of the payroll product.
  • •Availability to travel.
Experience:Banking
Education:Bachelor's in Económico-Administrativa o Financiera
Skills:Customer orientationCommunicationTeamworkProblem-solvingAdaptability
Tech Stack:HOGANExcelMicrosoft Office

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn