Customer Onboarding Manager

Manage customer onboardings from post-sales through implementation of the Insider One platform, ensuring smooth adoption and accelerated time-to-value. Work with internal technical teams to enable and train customers, establish relationships across stakeholder levels, and set KPIs and success metrics for ROI. Tailor onboarding (onsite/remote) as needed, advocate customer use-cases to product, and coordinate with partners to ensure high deliverable quality and a successful handoff to Customer Success.