Isola Manager

Kerzer International
Cape Town
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceExperience: 2+ yearsEducation: certificationSkills: ["Leadership","Communication","Organizational skills","Decision-making","Guest focus"]

Manage day-to-day restaurant and pool dining operations, delivering exceptional guest experiences and maintaining service, quality, and operational efficiency. Oversee floor management, reservations, table planning, staff allocation, and special events while achieving food and beverage financial targets through budgets, labor-cost control, and performance monitoring. Lead, recruit, train, and develop the restaurant team, handle staff documentation and HR processes, respond to guest feedback, and ensure health, safety, hygiene, and security compliance.

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Kerzer International
Kerzer International
12 hours ago

Isola Manager

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Manage day-to-day restaurant and pool dining operations, delivering exceptional guest experiences and maintaining service, quality, and operational efficiency. Oversee floor management, reservations, table planning, staff allocation, and special events while achieving food and beverage financial targets through budgets, labor-cost control, and performance monitoring. Lead, recruit, train, and develop the restaurant team, handle staff documentation and HR processes, respond to guest feedback, and ensure health, safety, hygiene, and security compliance.
Location: Cape Town
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Manager level

Key Responsibilities

  • •Oversee restaurant and pool dining operations to ensure exceptional guest experiences, service quality, and operational efficiency.
  • •Manage reservations, floor/table planning, staff allocation, and coordination of special events and functions.
  • •Achieve food and beverage financial objectives by monitoring performance, controlling labor costs, managing budgets, and improving productivity and profitability.
  • •Recruit, train, coach, and develop the restaurant team, including performance management, succession planning, and staff briefings/meetings.
  • •Ensure compliance with health, safety, hygiene, and security regulations and handle guest feedback and corrective actions as needed.

Key Requirements

  • •2+ years of experience serving alcoholic beverages.
  • •2+ years’ experience in a full-service restaurant as a Supervisor, Captain, or similar.
  • •High school graduate or a Diploma in Hospitality Management.
  • •Certification in wine, liquor, and food handling courses.
  • •Good knowledge of wines and service styles, with basic math and clear communication.
Experience:2+ yearsHospitalityRestaurantsFood and beverage
Education:Certification / Diploma in Hospitality Management
Skills:LeadershipCommunicationOrganizational skillsDecision-makingGuest focus
Certifications:Wine certificationLiquor certificationFood handling certification

Company Brief

Kerzer International
Kerzner International develops and manages luxury resorts, hotels and branded leisure destinations worldwide, including Atlantis and One&Only properties, delivering integrated hospitality, entertainment and residential experiences at premier beachfront and destination locations.
Industry: Hotels & Resorts
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Dubai, United Arab Emirates
Founded: 1972
WebsiteLinkedIn