Notion Labs

2 months ago

Scaled Customer Success Manager, UKI

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Manage a large portfolio of customers in EMEA, driving adoption and expansion through tailored Notion consultations, trainings, and outreach. Collaborate with sales to ensure strong adoption, serve as an in-house product ambassador, and identify strategic customers to increase monthly active users and seat expansion, while informing growth strategy and helping customers maximize ROI from Notion.

Location: Dublin

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Manager level

Key Responsibilities

•Manage a large portfolio of customers in EMEA.
•Onboard and expand our customer base through tailored Notion consultations, trainings, and assistant programs.
•Design and run at-scale outreach campaigns to key points of contact in order to assist with Notion adoption.
•Work cross-functionally with sales partners to ensure strong adoption of Notion.
•Serve as our in-house product ambassador to up-level our customers’ workflows and help them get the most return of investment from Notion.

Key Requirements

•3+ years experience at a fast growing software company.
•Track record of success in Customer Success or Account Management.
•Experience managing a large volume of accounts.
•Strong intrinsic motivation to be a top performer and contribute to a team; growth mindset.
•Highly adaptable and able to thrive in a rapidly changing business and industry.

Experience:3+ yearsSaaSEnterprise software

Skills:CommunicationCollaborationProblem-solvingAdaptabilityRelationship-building

Languages:English

Tech Stack:NotionSalesforceGainsightOutreach

Company Brief

Notion Labs

Notion builds a customizable all-in-one workspace for notes, docs, databases, and collaboration, now adding AI-powered features and enterprise capabilities to serve teams and organizations worldwide.

Industry: Enterprise Software

Company Size: Large (251 to 1,000 employees)

Revenue: USD 500M to 1B

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series C

Headquarters: San Francisco, United States

Founded: 2016

Glassdoor: 4.5

Website LinkedIn Glassdoor

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Notion Labs

2 months ago

Scaled Customer Success Manager, UKI

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Location: Dublin

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Manager level

Key Responsibilities

•Manage a large portfolio of customers in EMEA.
•Onboard and expand our customer base through tailored Notion consultations, trainings, and assistant programs.
•Design and run at-scale outreach campaigns to key points of contact in order to assist with Notion adoption.
•Work cross-functionally with sales partners to ensure strong adoption of Notion.
•Serve as our in-house product ambassador to up-level our customers’ workflows and help them get the most return of investment from Notion.

Key Requirements

•3+ years experience at a fast growing software company.
•Track record of success in Customer Success or Account Management.
•Experience managing a large volume of accounts.
•Strong intrinsic motivation to be a top performer and contribute to a team; growth mindset.
•Highly adaptable and able to thrive in a rapidly changing business and industry.

Experience:3+ yearsSaaSEnterprise software

Skills:CommunicationCollaborationProblem-solvingAdaptabilityRelationship-building

Languages:English

Tech Stack:NotionSalesforceGainsightOutreach

Company Brief

Notion Labs

Notion builds a customizable all-in-one workspace for notes, docs, databases, and collaboration, now adding AI-powered features and enterprise capabilities to serve teams and organizations worldwide.

Industry: Enterprise Software

Company Size: Large (251 to 1,000 employees)

Revenue: USD 500M to 1B

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series C

Headquarters: San Francisco, United States

Founded: 2016

Glassdoor: 4.5

Website LinkedIn Glassdoor