Rider Senior Supervisor

Delivery Hero
Turkey
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Communication","Persuasion","Problem-solving","Planning","Task follow-up"]

Own field courier operations by managing 3PL/FL rider processes and ensuring compliance. Coordinate with central teams to track rider retention and onboarding, conduct rider audits, and organize working hours based on regional needs. Support local sourcing of riders when gaps arise, oversee rider equipment and inventory processes, and monitor regional performance metrics to take corrective actions as needed.

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Delivery Hero
Delivery Hero
4 days ago

Rider Senior Supervisor

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Own field courier operations by managing 3PL/FL rider processes and ensuring compliance. Coordinate with central teams to track rider retention and onboarding, conduct rider audits, and organize working hours based on regional needs. Support local sourcing of riders when gaps arise, oversee rider equipment and inventory processes, and monitor regional performance metrics to take corrective actions as needed.
Location: Turkey
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Manage 3PL and FL courier operations in the field
  • •Coordinate with central teams to follow rider activation/retention and compliance processes
  • •Perform field courier audits
  • •Organize courier working hours according to regional needs and source riders when needed
  • •Track rider onboarding, equipment/inventory processes, and monitor regional performance metrics to take action

Pay and Benefits

Perks:Health InsurancePaid Leave

Key Requirements

  • •Associate or bachelor’s degree from university programs
  • •Experience in logistics field operations
  • •Preferably experience in courier operations
  • •Proficiency with Microsoft Office, especially Excel
  • •B-class driver’s license; SRC and Psikoteknik documents are preferred
Experience:Logistics operationsCourier operations3PLFL
Education:Bachelor's in Logistics
Skills:CommunicationPersuasionProblem-solvingPlanningTask follow-up
Licenses:B sınıfı ehliyetSRCPsikoteknik
Languages:Turkish
Tech Stack:Microsoft OfficeExcel

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
Glassdoor
Glassdoor: 3.4
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