Store Manager, IOI Puchong (SELANGOR DARUL EHSAN, 10, MY, 47170)

Crocs Inc.
Malaysia
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsEducation: associatesSkills: ["Leadership","Communication","Analytical thinking","Team development","Customer service"]

Lead daily store operations by driving exceptional consumer experiences through Crocs’ C.H.A.R.M service model. Manage and develop a team while meeting performance targets for sales and consumer service, and use analytics to identify opportunities. Oversee visual presentation, product flow, replenishment, stock room standards, POS usage, loyalty programs, and asset protection policies including shortage prevention and inventory control.

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FursaFursa
Crocs Inc.
Crocs Inc.
6 hours ago

Store Manager, IOI Puchong (SELANGOR DARUL EHSAN, 10, MY, 47170)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Lead daily store operations by driving exceptional consumer experiences through Crocs’ C.H.A.R.M service model. Manage and develop a team while meeting performance targets for sales and consumer service, and use analytics to identify opportunities. Oversee visual presentation, product flow, replenishment, stock room standards, POS usage, loyalty programs, and asset protection policies including shortage prevention and inventory control.
Location: Malaysia
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Deliver outstanding consumer service using the C.H.A.R.M service model and lead the team to surpass sales and consumer service performance metrics.
  • •Use analytical thinking and company reporting to find store opportunities and enable strategic team decisions.
  • •Lead visual presentation, product flow, replenishment, and operational standards across the store.
  • •Coordinate daily store activities by delegating, prioritizing, and meeting deadlines with effective follow-up.
  • •Oversee retail execution including POS management and use, stock replenishment, seasonal pricing and markdowns, loyalty programs, cleanliness/ recovery standards, and asset protection procedures.

Key Requirements

  • •STPM / A Level / Diploma / Advanced Diploma or above (preferred).
  • •Minimum 5 years of retail experience, preferably including previous Store Manager experience.
  • •Demonstrated leadership skills with a passion for empowering and driving team results.
  • •Professional working proficiency in English; proficiency in other languages is an advantage.
  • •Intermediate computer proficiency with Microsoft Word, PowerPoint, Excel, and email, plus ability to operate a retail Point of Sale system.
Experience:5+ yearsRetail
Education:Associate's
Skills:LeadershipCommunicationAnalytical thinkingTeam developmentCustomer service
Languages:English
Tech Stack:Microsoft WordMicrosoft PowerPointMicrosoft ExcelEmailPoint of Sale (POS)

Company Brief

Crocs Inc.
Designs, manufactures, and sells casual footwear and accessories known for its proprietary Croslite™ material. Crocs offers a range of comfortable, lightweight shoes and related products globally through wholesale, retail, and e-commerce channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Broomfield, United States
Founded: 2002
WebsiteLinkedIn