Associate Premier Relationship Manager ARM2 (Chengdu, SC, CN, 610000)

HSBC
Chengdu
Full timeFunction: Customer Success & Account ManagementEducation: bachelorsSkills: ["Relationship building","Sales orientation","Communication","Customer centricity","Commercial orientation","Maturity","Independence"]

Develop and grow a Premier customer base by building long-term relationships with an assigned client portfolio. Manage clients’ total wealth by matching financial and investment solutions to their needs, and promote Premier services to potential customers while making referrals when appropriate. Support branch improvement initiatives by collecting and sharing customer feedback and ensuring compliance with audit requirements and quality standards, delivering an exceptional customer experience.

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FursaFursa
HSBC
HSBC
4 days ago

Associate Premier Relationship Manager ARM2 (Chengdu, SC, CN, 610000)

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Last checked: 5 hours agoStatus: Live

Job Summary

Develop and grow a Premier customer base by building long-term relationships with an assigned client portfolio. Manage clients’ total wealth by matching financial and investment solutions to their needs, and promote Premier services to potential customers while making referrals when appropriate. Support branch improvement initiatives by collecting and sharing customer feedback and ensuring compliance with audit requirements and quality standards, delivering an exceptional customer experience.
Location: Chengdu
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Develop the Premier customer base and build long-term relationships with an assigned Premier client portfolio.
  • •Manage clients’ wealth by matching financial and investment product solutions to their needs.
  • •Promote Premier Service to potential customers, explore their needs, and make referrals to other business units when appropriate.
  • •Support branch improvement initiatives by providing customer feedback on service.
  • •Ensure compliance with audit requirements and quality assurance standards.

Key Requirements

  • •University-level education, preferably in finance, business, or a related discipline.
  • •Experience in a client-facing environment with strong relationship-building ability.
  • •Strong sales and customer orientation, with good communication and interpersonal skills.
  • •A high level of customer-centric mindset focused on delivering exceptional service quality.
  • •Fluency in Mandarin and English, plus strong understanding and interest in financial markets.
Education:Bachelor's in finance, business, or related discipline
Skills:Relationship buildingSales orientationCommunicationCustomer centricityCommercial orientationMaturityIndependence
Languages:MandarinEnglish

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn