Senior Associate Client Manager

NTT
Indonesia
Workplace: HybridFull timeFunction: Customer Success & Account ManagementEducation: bachelorsSkills: ["Client engagement","Client relationship management","Sales planning","Negotiation","Communication"]

Own client relationships for assigned accounts, driving expansion and renewals across solutions while minimizing churn and maximizing retention. Coordinate sales engagements across geographies, negotiate commercial agreements, and resolve client concerns by recommending feasible solutions. Generate demand by identifying client needs and engaging through digital marketing channels. Manage territories, accounts, opportunities, pipelines, and forecasts using sales tools and Salesforce.com.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
NTT
NTT
3 days ago

Senior Associate Client Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live
Reposted: similar role first listed 1 year ago

Job Summary

Own client relationships for assigned accounts, driving expansion and renewals across solutions while minimizing churn and maximizing retention. Coordinate sales engagements across geographies, negotiate commercial agreements, and resolve client concerns by recommending feasible solutions. Generate demand by identifying client needs and engaging through digital marketing channels. Manage territories, accounts, opportunities, pipelines, and forecasts using sales tools and Salesforce.com.
Location: Indonesia
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Manage and nurture relationships within assigned client accounts, driving expansion and renewals across solutions.
  • •Minimize churn and maximize retention by uncovering growth opportunities and addressing client concerns through feasible solution recommendations.
  • •Coordinate interactions across different geographies during sales engagements and serve as a reliable point of contact for clients.
  • •Generate demand by identifying client needs and engaging them through digital marketing channels.
  • •Manage territories, accounts, opportunities, pipelines, and forecasts using sales tools and sales methodologies while ensuring governance and compliance adherence.

Key Requirements

  • •Strong sales business acumen and planning skills, leveraging tools and data to meet business requirements.
  • •In-depth knowledge of NTT DATA offerings, client applications, use cases, and market trends.
  • •Proficiency in sales pursuit, identifying and advancing opportunities with prospects and clients.
  • •Experience with business-to-business and business-to-consumer sales techniques.
  • •Moderate experience in a sales team, customer service role, or business development/sales in the IT or professional services industry; Bachelor's degree or equivalent in business or sales-related field.
Experience:IT servicesProfessional servicesB2B salesB2C sales
Education:Bachelor's in business or a sales-related field
Skills:Client engagementClient relationship managementSales planningNegotiationCommunication
Tech Stack:Salesforce.comSalesforce

Company Brief

NTT
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn