Account Specialist, CB1

Aon
Tokyo
Workplace: HybridFull timeFunction: Customer Success & Account ManagementSkills: ["Communication","Relationship-building","Problem-solving","Proactive mindset","Cultural awareness"]

Manage and operate global insurance programs for overseas clients in Japan, including maintaining existing insurance contracts and handling contract administration such as applications, premium invoicing, and collections. Perform data entry and documentation filing, and coordinate with overseas offices and partner brokers to ensure proper program operation. Support customer service alongside sales to improve service quality, with strong communication and English email skills required.

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FursaFursa
Aon
Aon
1 day ago

Account Specialist, CB1

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Manage and operate global insurance programs for overseas clients in Japan, including maintaining existing insurance contracts and handling contract administration such as applications, premium invoicing, and collections. Perform data entry and documentation filing, and coordinate with overseas offices and partner brokers to ensure proper program operation. Support customer service alongside sales to improve service quality, with strong communication and English email skills required.
Location: Tokyo
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Maintain existing insurance contracts.
  • •Handle insurance contract administrative procedures, including application creation/sending, accounting, premium invoice issuance/sending, and premium collection confirmation.
  • •Perform data entry and file required documents.
  • •Coordinate with overseas offices to ensure proper operation of global insurance programs.
  • •Provide customer support alongside sales to improve customer service quality.

Pay and Benefits

Perks:Annual BonusSocial InsurancePension

Key Requirements

  • •Insurance sales experience at an insurer or broker/agent.
  • •Strong communication skills to build good relationships with customers and internal/external stakeholders.
  • •English communication ability (email communication is required).
  • •PC skills: Excel (functions, graphs, basic macros), Word, and PowerPoint.
  • •Ability to think and act independently, accept diversity, and resolve problems.
Experience:InsuranceBrokersRisk management
Skills:CommunicationRelationship-buildingProblem-solvingProactive mindsetCultural awareness
Languages:English
Tech Stack:ExcelWordPowerPoint

Company Brief

Aon
Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1982
Glassdoor
Glassdoor: 3.9
WebsiteLinkedInGlassdoor