Solutions Engineer

Trend Micro
São Paulo
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Customer service","Troubleshooting","Problem resolution","Communication","Self-learning"]

Drive compelling demos and proof of concepts (PoCs) that showcase TrendAI security automation, integrations with third-party services, and help customers reduce time to identify and contain threats. Partner with sales for solution demonstrations, deliver Proof of Concept service and ongoing customer relationships, perform technical health checks, and share best practices with other SEs. Build product/solution expertise and present partner events, webinars, and regional customer activities.

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FursaFursa
Trend Micro
Trend Micro
1 week ago

Solutions Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Drive compelling demos and proof of concepts (PoCs) that showcase TrendAI security automation, integrations with third-party services, and help customers reduce time to identify and contain threats. Partner with sales for solution demonstrations, deliver Proof of Concept service and ongoing customer relationships, perform technical health checks, and share best practices with other SEs. Build product/solution expertise and present partner events, webinars, and regional customer activities.
Location: São Paulo
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Demonstrate solutions by listening to customer problems and working with the sales team.
  • •Provide Proof of Concept (PoC) services to pre-sales clients and maintain ongoing customer relationships.
  • •Conduct ongoing technical touchpoints/health checks with existing customers.
  • •Share best practices with other SEs to improve service quality and efficiency.
  • •Develop subject matter expertise in assigned products and solutions, including delivering partner presentations, events, and webinars.
Travel: Medium travel

Key Requirements

  • •Computer Science degree or diploma, or a combination of education and pre-sales experience in Security Software and Systems.
  • •Experience working with Microsoft/Linux software and systems.
  • •Strong troubleshooting and problem-resolution abilities, with the ability to quickly learn new concepts and technology.
  • •Strong verbal and written communication, customer service, account management, and negotiation skills for diverse client stakeholders.
  • •Experience with Infrastructure as Code (IaC) tools such as AWS CloudFormation and Terraform.
Experience:Security softwarePre-salesSOCSIEMInfrastructure as codeCloud security
Education:Bachelor's
Skills:Customer serviceTroubleshootingProblem resolutionCommunicationSelf-learning
Certifications:AWS certificationMicrosoft Azure certificationGoogle Cloud certificationECIH – Certified Incident HandlerCISSP – Certified Information Systems Security ProfessionalLinux System Administration certification
Tech Stack:MicrosoftLinuxCloud FormationTerraformAWSMicrosoft AzureGoogle CloudAnti-malwareIntrusion Detection and PreventionData Loss PreventionFile Integrity MonitoringEmail SecurityWeb SecuritySyslogSIEMMITRE ATT&CKSecurity operations centerSOCInfrastructure as Code

Company Brief

Trend Micro
Global cybersecurity company providing endpoint, cloud, network, and hybrid security solutions to protect businesses and consumers from cyber threats, leveraging threat intelligence, machine learning, and automated protection across environments.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tokyo, Japan
Founded: 1988
WebsiteLinkedIn